Ratings based on 359 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
This is a great hotel. My only complaint was the half glass wall in the shower so the water just gets a lot wet in the bathroom.
Comment from Hotel Management
27 May 2024 by Michelle Cao, Hotel Management
Dear Winola,Thank you you for letting us know how your stay went. We are delighted to hear that you enjoyed your stay with us here at the Residence Inn Rancho Cucamonga. We look forward to welcoming you back soon the next time you find yourself in the Rancho Cucamonga area.
by A verified traveler
Posted 22 May 2024
Clean and quiet. Amenities are good. Breakfast has lots of options.
Comment from Hotel Management
27 May 2024 by Michelle Cao, Hotel Management
Dear Zachary,On behalf of the entire hotel team, I want to thank you for your kind words.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are so glad you chose us to be your home away from home! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
27 May 2024 by Michelle Cao, Hotel Management
Dear John,Thank you for letting us know how your stay went. We are delighted to hear that you enjoyed your stay with us here at the Residence Inn Rancho Cucamonga. We look forward to welcoming you back soon the next time you find yourself in the Rancho Cucamonga area.
by A verified traveler
Posted 17 May 2024
Great location.
Friendly
Accommodations were extra
Comment from Hotel Management
27 May 2024 by Michelle Cao, Hotel Management
Dear Grace,On behalf of the entire hotel team, I want to thank you for your kind words.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are so glad you chose us to be your home away from home! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 12 May 2024
Absolutely wonderful stay! The staff were friendly and accomadting. So clean and well kept, felt like a new hotel. Would definitely stay here again.
Comment from Hotel Management
27 May 2024 by Michelle Cao, Hotel Management
Dear Dr. Roxane,On the behalf of the entire team, I would like to thank you for taking the moment to share about your recent stay with us. It's always very encouraging for us to see such great feedback. I will definitely share your kind words with the rest of the team as well. It was a pleasure to have you as our guest, we hope to have the privilege of accommodating you again soon. Thank you for choosing Residence Inn Ontario-Rancho Cucamonga.
by A verified traveler
Posted 29 Apr 2024
The front desk staff at check-in was wonderful. The property itself was very clean and welcoming. The hotel has an amazing seating area near the pool and a small basketball court that the kids loved. Our room was large and very clean which made it a perfect place to stay while traveling with our small family.
Comment from Hotel Management
1 May 2024 by AGM , Hotel Management
Dear Vince, Thank you for letting us know how we did on your most recent stay at the Residence Inn Rancho Cucamonga. We are glad to hear that you got to enjoy all our wonderful amenities with the people who matter the most. We cant wait to welcome you and your family back the next time you find yourself in the Rancho Cucamonga area.
by A verified traveler
Posted 23 Apr 2024
The place was very clean and staff very friendly. Best place i have stayed
Comment from Hotel Management
28 Apr 2024 by Michelle Cao, Hotel Management
Dear Carolina,Thank you so much for sharing about your recent stay with us at the Residence Inn Rancho Cucamonga. We enjoy delivering exceptional service to each and every one of our guests. I will make sure to share your feedback with the rest of our team. We hope to welcome you back soon the next time you find yourself in the Rancho Cucamonga area.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Michelle Cao, Hotel Management
Dear Nathan,Thank you so much for sharing about your recent stay with us at the Residence Inn Rancho Cucamonga. We enjoy delivering exceptional service to each and every one of our guests. I will make sure to share your feedback with the rest of our team. We hope to welcome you back soon the next time you find yourself in the Rancho Cucamonga area.
by A verified traveler
Posted 7 Apr 2024
We enjoyed our stay here and would return. The room was very nice and comfortable.
Comment from Hotel Management
28 Apr 2024 by Michelle Cao, Hotel Management
Dear Vickie,We would like to thank you for taking the time to share such great feedback in regards to your stay. We strive to provide exceptional service to each and every one of our valued guests, such as yourself! Rest assured, your comments will be shared with the entire team. We hope to have the privilege of accommodating you again upon your return to the area. Thank you again for choosing Residence Inn Ontario-Rancho Cucamonga.
by A verified traveler
Posted 23 Mar 2024
Wonderful staff, clean rooms.
Comment from Hotel Management
1 Apr 2024 by AGM , Hotel Management
Dear Rebecca, We are glad to hear you enjoyed our clean rooms and amazing staff! We hope to welcome you back soon the next time you are in the Rancho Cucamonga area.
