Ratings based on 354 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Absolutely wonderful stay! The staff were friendly and accomadting. So clean and well kept, felt like a new hotel. Would definitely stay here again.
by A verified traveler
Posted 29 Apr 2024
The front desk staff at check-in was wonderful. The property itself was very clean and welcoming. The hotel has an amazing seating area near the pool and a small basketball court that the kids loved. Our room was large and very clean which made it a perfect place to stay while traveling with our small family.
Comment from Hotel Management
1 May 2024 by AGM , Hotel Management
Dear Vince, Thank you for letting us know how we did on your most recent stay at the Residence Inn Rancho Cucamonga. We are glad to hear that you got to enjoy all our wonderful amenities with the people who matter the most. We cant wait to welcome you and your family back the next time you find yourself in the Rancho Cucamonga area.
by A verified traveler
Posted 23 Apr 2024
The place was very clean and staff very friendly. Best place i have stayed
Comment from Hotel Management
28 Apr 2024 by Michelle Cao, Hotel Management
Dear Carolina,Thank you so much for sharing about your recent stay with us at the Residence Inn Rancho Cucamonga. We enjoy delivering exceptional service to each and every one of our guests. I will make sure to share your feedback with the rest of our team. We hope to welcome you back soon the next time you find yourself in the Rancho Cucamonga area.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Michelle Cao, Hotel Management
Dear Nathan,Thank you so much for sharing about your recent stay with us at the Residence Inn Rancho Cucamonga. We enjoy delivering exceptional service to each and every one of our guests. I will make sure to share your feedback with the rest of our team. We hope to welcome you back soon the next time you find yourself in the Rancho Cucamonga area.
by A verified traveler
Posted 7 Apr 2024
We enjoyed our stay here and would return. The room was very nice and comfortable.
Comment from Hotel Management
28 Apr 2024 by Michelle Cao, Hotel Management
Dear Vickie,We would like to thank you for taking the time to share such great feedback in regards to your stay. We strive to provide exceptional service to each and every one of our valued guests, such as yourself! Rest assured, your comments will be shared with the entire team. We hope to have the privilege of accommodating you again upon your return to the area. Thank you again for choosing Residence Inn Ontario-Rancho Cucamonga.
by A verified traveler
Posted 23 Mar 2024
Wonderful staff, clean rooms.
Comment from Hotel Management
1 Apr 2024 by AGM , Hotel Management
Dear Rebecca, We are glad to hear you enjoyed our clean rooms and amazing staff! We hope to welcome you back soon the next time you are in the Rancho Cucamonga area.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
28 Apr 2024 by Michelle Cao, Hotel Management
Dear Virginia,We are glad to hear that everything with your stay went well . We hope to welcome you back soon the next time you find your self in the Rancho Cucamonga Area. Thank you again for choosing to stay with us at the Residence Inn Ontario/Rancho Cucamonga
by A verified traveler from Las Vegas
Posted 10 Mar 2024
This residence Inn in Ontario was very clean and the rooms have a modern decor with a very spacious design. The bathroom look modern and clean. Our bathroom had a shower only, no bathroom tub. Only negative is that the shower head has low water pressure and felt like a cheap shower head. I wish they had a better one that had different spray options on it. Also like that they give free parking for your vehicle. The area around the hotel is quite all day and seems very safe. I saw no homeless people around.
Comment from Hotel Management
1 Apr 2024 by AGM , Hotel Management
Dear Jamal, Thank you for your feedback on your recent stay with us at the Residence Inn Rancho Cucamonga. We will definitely look into this matter of the low pressure shower head and see if any improvements can be made. Again thank you for your time and we hope to welcome you back soon the next time you are in the Rancho Cucamonga area.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
1 Apr 2024 by AGM , Hotel Management
Dear Celine, Thank you for the awesome review! We hope to welcome you back soon the next time you are in the Rancho Cucamonga area.
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
1 Mar 2024 by AGM , Hotel Management
Dear Priscilla, Thank you for the five star review on your recent stay with us at the Residence Inn Rancho Cucamonga. It is our goal to ensure all our guests enjoy their time with us.
