Ratings based on 71 Verified Reviews

3.6 out of 5
74% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2023
2 out of 5
by A verified traveler

Posted 16 Oct 2023
Dirty..dust every where..towel smelly..water supply interruption..environment dirty...many mosquitos..no shampoo/bath gel provided..must request.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2023
5 out of 5
by A verified traveler

Posted 11 Jul 2023
Staffs are so friendly especially the housekeeping staffs are very efficient and very fast respond...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2023
4 out of 5
by A verified traveler

Basic

Posted 26 Apr 2023 on Hotels
Pleasant outlook with views to the mountain, however the chalets are in need of a general update. This is quite an old property and would gain much from a renovation.
2 out of 5
by A verified traveler

Posted 29 Jan 2023
I have booked a Junior Suite room. But upon check-in, the staff told me that there would be no TV channel in my room. Later I realised that the room opposite (which is a smaller type of room) had the TV on inside the room! My room was very big and spacious. It was supposed to be the mountain view but all I could see was only the tip of the mountain as there is a huge and tall fences infront of the room! I had to go to the outside of the hotel’s restaurant to see the full view. The water heater was working but the water pressure was low. The breakfast (not included in the room’s price) was not good either. The location was good, just a walking distance to the small town. Overall, it’s not worth the price and will not stay in the hotel again.
3 out of 5
by A verified traveler

Posted 27 Dec 2022
Stay at chalet no. 5 for 1 night before Christmas. Bigger room with cheaper rate. No tv, no service room (to deliver food / dinner) carpet too old.