Ratings based on 96 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2023
Nice views from room
by A verified traveler
Posted 16 Nov 2022
Dislike it on the first sight. Beds are too old and very uncomfortable. No fan for ventilation. Sofa is not usable. Notice to remind guest to save water and electricity. But owner let leaking tap unattended, making bathroom very wet and slippery.
No table avaliable
by A verified traveler
Posted 17 Oct 2022
Safe & quiet area...
Comment from Hotel Management
22 Oct 2022 by Ceaser, Hotel Management
Thank you for your review. We are glad that you have enjoyed your stay with us. Do let your friends know and visit us again.
by A verified traveler from Brunei
Posted 13 Dec 2019
Chalet 2, Nice mountain view... One smelly room & bathroom, cannot get rid of the smell even after spraying deodorant... Water heater sometimes didn't work... No soap provided...no bottled water, tea or coffee provided...
Comment from Hotel Management
9 Feb 2020 by Ceaser, Hotel Management
Thank you for your feedback. We will look into the issues that you have raised.We appreciate it very much.
by A verified traveler from Sarawak
Posted 13 Dec 2019
Friendly and respinsible staff
Comment from Hotel Management
9 Feb 2020 by Ceaser, Hotel Management
Thank you. We are glad that you enjoyed your stay. Do come again.
by A verified traveler
Posted 6 Dec 2019
Overall is Okay. Satisfied with the room.
Thank you Orang Ranau!!!
by A verified traveler
Posted 3 Dec 2019
Kdg takda air..no TV..overall..OK only..
by A verified traveler
Posted 30 Oct 2019
Not worth the price at all. The room smelt damp and musty. Very poor noise insulation, keep awake by the walking vibration and voice from the uupper floor level in the night. The room have cockcroach, we try to ask insecticide,but nobody at reception, in the end, we have to settle the cockcroach by ourselves. Poor reception service, power off suddenly and try to inform them, but there is no one at reception, over 30mins when we check out, still, no electric supply. However, when we check out, there is someone sitting at the reception,but nobody want to settle the power supply issue.The worst accommodation ever I have stayed.
Comment from Hotel Management
4 Dec 2019 by Ceaser, Hotel Management
We apologise for your bad experience staying with us and thank you for your feedback. We will improve our service and make sure that our service will be up to standard.
by A verified traveler
Posted 16 Aug 2019
Good view
No tv
Poor safety
by A verified traveler
Posted 16 Aug 2019
