Ratings based on 273 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
So clean and comfortable
Comment from Hotel Management
21 May 2024 by Mary S- General Manager, Hotel Management
I wanted to take a moment to express my gratitude for the review you left for us. Your feedback is incredibly valuable to us and will help us improve our services for all our customers. We appreciate you taking the time to share your thoughts and experiences with us.
by A verified traveler
Posted 21 May 2024
Everything was good the only thing I can say is the room I had was very small for two people.
Comment from Hotel Management
21 May 2024 by Mary S- General Manager, Hotel Management
I am writing to express my sincere apologies for falling short of your expectations. We strive to provide the best service possible, and it is clear that we did not meet that standard in your case. The rooms are small, and this is the concept that Hilton chose to build upon. We value all our guests feedback in this aspect.
by A verified traveler from Hingham
Posted 18 May 2024
Comment from Hotel Management
21 May 2024 by Mary S- General Manager, Hotel Management
I am writing to express my sincere apologies for falling short of your expectations. We strive to provide the best service possible, and it is clear that we did not meet that standard in your case.
by A verified traveler
Posted 17 May 2024
Tru was clean and they provide a nice breakfast in the morning. Staff was nice and professional. I only wish they had an inside pool.
Comment from Hotel Management
21 May 2024 by Mary S- General Manager, Hotel Management
I wanted to take a moment to express my gratitude for the review you left for us. Your feedback is incredibly valuable to us and will help us improve our services for all our customers. We appreciate you taking the time to share your thoughts and experiences with us.Unfortunately our location does not have a pool so I do apologize
by A verified traveler
Posted 15 May 2024
Great staff
by A verified traveler
Posted 9 May 2024
Property looked like an Ikea hostel, done as cheap as possible for a “modern” look.
Comment from Hotel Management
21 May 2024 by Mary S- General Manager, Hotel Management
I wanted to reach out to express my sincere apologies for not meeting your expectations. It is always our goal to provide accommodations that our guest like and it is disappointing to hear that we fell short in your case.I will let the brand know of your concerns.
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 2 May 2024
Very clean!
Comment from Hotel Management
21 May 2024 by Mary S- General Manager, Hotel Management
I wanted to take a moment to express my gratitude for your honest review of our hotel. Your feedback is invaluable to us as we strive to provide the best possible experience for our customers an we pride ourselves on the cleanliness of the whole hotelWe appreciate the time and effort you took to share your thoughts and opinions with us
by A verified traveler
Posted 2 May 2024
