Ratings based on 107 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Briarwood
Posted 13 Jun 2024
Great experience all around! No complints! Jose @ front desk was Fab!!!
by A verified traveler from Briarwood
Posted 13 Jun 2024
Loved it!!! Location, Front Desk esp Jose. Bar, views, shopping, rooftop pool!! Rooms!! Great hotel!
by A verified traveler
Posted 10 Jun 2024
Where do I begin! From the moment we arrived, we felt so special. We were kindly greeted within 5 seconds of walking through the doors by the lovely Ms. Helena. The Westin is an amazing hotel and Helena made us feel like we belong there-which is not always the case at some hotels. Unfortunately our visit was quite short, but Helena made sure to tell us about all the amenities and the focus on wellness. The rooftop pool was my favorite part of this hotel, it was so relaxing. We also appreciated feeling safe. Using your key card to enter after hours and to use the elevators added an extra level of security that hopefully all hotels will implement. The hotel is in a quiet area yet close to shopping and restaurants. As a plant mom, it was heavenly to be surrounded by so many beautiful and well maintained plants throughout the hotel.
Our room was marvelous. The bed felt like sleeping on a cloud. We loved all the little touches like lavender by the bedside, bathroom robe, complementary water, and makeup cloths. We can’t wait to return to spend more time enjoying this wonderful hotel. My one wish is that Helena will be there to welcome us. In a world where kindness and genuineness is becoming scarce, Helena went above and beyond to make our short stay perfect.
by A verified traveler
Posted 8 Jun 2024
I stayed one night to get to RDU for an early flight. The bed and linens were super comfy. The gym is large, has a lot of equipment, cool towels and water available. The rooftop pool was small, but the outdoor sitting area was cozy.
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 23 May 2024
Staff very friendly...Starbucks on first floor and also the excellent over pizza from the hotel restaurant. Parking was not only easy but there was a security car in the parking, great for women and solo travelers. Thanks, elena
by A verified traveler
Posted 20 May 2024
Near the airport with lot of eating options. Still very quiet. Beautiful new property.
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 17 May 2024
Per usual everything was fantastic. Favorites are always the bedding and the staff with this brand. Great job always having top notch quality.
by A verified traveler
Posted 13 May 2024
