Ratings based on 992 Verified Reviews

4.4 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
The rooms were very nice and clean. The beds were comfortable and accommodations were nice.
5 out of 5
by A verified traveler

Posted 2 Jun 2024
The valet parking attendant tonight was excellent. I explained that I have bicycles in my truck bed and he went the extra mile to make sure the bikes would not hit overhead in the garage parking deck. He was super attentive, supportive, and friendly. He was a great first impression for this hotel.
Comment from Hotel Management
2 Jun 2024 by GM, Hotel Management
Dear Kenneth, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you recognizing our strengths while providing us with some areas of opportunity. It is feedback like yours which fosters improvement for future visits. Best, David Palumbo, GM
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Awesome stay for the convention very nice staff
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Dear Andrew, It's great to know that you enjoyed a good night's rest in our comfortable bed while attending your convention in town. We work hard to provide a pleasant stay. We appreciate you staying with us and hope to see you again. Best, David Palumbo, GM
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2024
5 out of 5
by A verified traveler

Posted 16 May 2024
Great Hotel, ballet was great, front desk, employees great employees at hotel restaurant were great.
Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Dear Jeanette, Thank you for your review and recommendation of our hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service met your expectations and made for a beautiful experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, David Palumbo, GM
3 out of 5
by A verified traveler

Posted 13 May 2024
A basic hotel. Nothing to write home about. An average hotel with average experience.
Comment from Hotel Management
14 May 2024 by GM, Hotel Management
Dear Manish, I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your business and hope to serve you better on a return trip. Sincerely, David Palumbo, GM
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024
5 out of 5
by A verified traveler

Posted 2 May 2024
Friendly and convenient location
Comment from Hotel Management
4 May 2024 by Customer Service, Hotel Management
Michael, it's great to hear that you found the Raleigh Marriott City Center to be conveniently located. We're pleased our welcoming atmosphere made your stay enjoyable. We can't wait to serve you again in the future!
5 out of 5
by A verified traveler from Snoqualmie

This traveler left a rating score only Posted 30 Apr 2024
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Perfect location, convenient and fair parking, (although I think 1 vehicle should be included for free) the indoor garage parking wasnt bad, like $21 for 2 days. Room was nice, clean, comfy. Location was perfect for our needs while in town.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Jeremy, it's delightful to hear your stay at Raleigh Marriott City Center was immensely gratifying. We're thrilled you appreciated the prime location, along with the comfort and cleanliness of your accommodations. We've also taken note of your feedback on the parking arrangements and appreciate your insights. We hope you'll choose our hotel again when your travels bring you back to our city.