Ratings based on 992 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
The property is clean. Our first night it was a little loud because the person above us was waking and or moving something across the floor. The location was great because it was near restaurants when we did not feel like cooking and the RDU airport was 15 minutes away.
by A verified traveler
Posted 11 Jun 2024
Very dirty. We aren’t picky by any means but it was pretty gross. First room smelled like pot when we arrived. 3:30am we got woken up with a call that our smoke detector was going off (not to our knowledge as our room was silent) but we were told by another worker it’s likely from it being tampered with previously. We also had a completely broken shower in our first room. Despite staying mid week with a nearly empty parking lot the night shift was unable (unwilling?) to switch our rooms and left it for someone else to take care of later, so we weren’t able to shower until late in the afternoon on our second day. Both rooms were really dirty- especially in the bathrooms and kitchenettes. Pot smoking in the parking lot, super loud music late at night… while I realize those issues aren’t directly the hotel’s problem it just added to an overall underwhelming stay.
by A verified traveler
Posted 10 Jun 2024
It was fine.
by A verified traveler
Posted 9 Jun 2024
Ok.
by A verified traveler
Posted 2 Jun 2024
Every one was very friendly and helpful.
Comment from Hotel Management
3 Jun 2024 by GM, Hotel Management
Thank you for your review of our staff. Hope to see you again soon!
by A verified traveler
Posted 30 May 2024
👍
Comment from Hotel Management
31 May 2024 by GM, Hotel Management
Thank you for your review.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Thank you for your review!
by A verified traveler from Lexington
Posted 16 May 2024
Most of employees were very nice, only one was horribly rude; avoided the desk whenever she worked.
Had to move rooms twice bc refrigerator &/or freezer didn't work. Icemakers didn't work in any of them.
Otherwise, nice & quiet with clean rooms & well-supplied kitchenette
Comment from Hotel Management
16 May 2024 by GM, Hotel Management
Thank you for taking the time to review your stay. I also appreciate you taking my call to discuss your concerns. Let me know if you need anything else.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Thank you for your review!
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Thank you for taking the time to review your stay!
