Ratings based on 723 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from MUKILTEO
Posted 16 Jun 2024
After my previous night at a Choice Hotel, IHG Holiday Inn at RDU was excellent in comparison. Staff were courteous, smiling and made me feel valued as a guest. Thanked me for being a member of the IHG club and checked me in seamlessly. I feel safe and respected. Thank you HI @RDU I will be back.
by A verified traveler
Posted 12 Jun 2024
Quiet and clean.
by A verified traveler
Posted 11 Jun 2024
Stayed an extra day because it was nice and affordable. I would definitely stay here again.
by A verified traveler
Posted 10 Jun 2024
Hotel was very clean and staff was very nice. Would stay here again.
by A verified traveler
Posted 10 Jun 2024
Short stay for a concert, comfy bed, hot water and very friendly staff
by A verified traveler
Posted 10 Jun 2024
Beautiful lobby and hotel.
by A verified traveler
Posted 7 Jun 2024
Enjoyed the room. It was very spacious and modern.
Comment from Hotel Management
7 Jun 2024 by Letika, Hotel Management
Dear Robert,Thank you for choosing the Holiday Inn Raleigh Durham Airport. We appreciate you taking the time to tell us about your experience with us. We are happy to see that you enjoyed your stay, and we hope to see you again!Sincerely,Letika Leggett-DrakesAssistant General Manager
by A verified traveler
Posted 3 Jun 2024
Pool was out of order and the tub had black hairs in it that housekeeping never came for. These are the reasons why there was one star missing.
Comment from Hotel Management
5 Jun 2024 by Letika, Hotel Management
Dear John,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Letika Leggett-DrakesAssistant General Manager
by A verified traveler
Posted 3 Jun 2024
The first impression is a pleasant hotel, new, clean. But the night was terrible. We had a room with two queen beds. One of the beds was very pressed in, the second was creaking. The air conditioner is very loud, whistles and the air flow direction is not regulated, it blew into my head all night and so I woke up in the morning with a runny nose. The ventilation in the elevator is turned off, so it is very stuffy there. There are tufts of hair floating in the water in the pool, apparently the water is not cleaned. The only thing I liked was the location near the airport
Comment from Hotel Management
5 Jun 2024 by Letika , Hotel Management
Dear Maria,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Letika Leggett-DrakesAssistant Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Letika, Hotel Management
Dear Jane,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Letika Leggett-DrakesAssistant General Manager
