Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Kevin, Hotel Management
Hello Courtney,Thank you for taking the time to rate your stay with us. We hope you will choose us again when in the area!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
26 May 2024 by Team HGI, Hotel Management
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!
by A verified traveler
Posted 21 May 2024
Having to pay 14.00 ea for breakfast ( no discounts for seniors)plus the bathroom doors slam hard, and i heard everyone around me all night. Also popped into shower and found out shampoo was empty. Plus no hot tub like the one in Woodbridge va. Disappointed
waempryinto
Comment from Hotel Management
24 May 2024 by Team HGI, Hotel Management
We are disappointed to note that your time with us fell below expectations. It has been our constant endeavor to provide only the highest level of comfort to our guests and we sincerely apologize for falling short. We will keep your comments in mind as they will help us identify areas of improvement. We hope you will afford us a chance to make up for the lost commendations with an improved visit in the future.
by A verified traveler
Posted 20 May 2024
Pretty good hotel and location. Deciding what was for dinner was easy since there were plenty of options nearby.
Comment from Hotel Management
24 May 2024 by Team HGI, Hotel Management
Hello, thank you for taking the time to post your rating. Your review is very important to us.
by A verified traveler
Posted 19 May 2024
C
Comment from Hotel Management
24 May 2024 by Team HGI, Hotel Management
Hello, thank you for taking the time to post your rating. Your review is very important to us.
by A verified traveler
Posted 17 May 2024
The staff at the Hilton Garden Inn were very polite and the property was very clean.
Comment from Hotel Management
24 May 2024 by Team HGI, Hotel Management
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive with our staff and Cleanliness. We hope to see you again in the future!
by A verified traveler
Posted 12 May 2024
Great location to PNC arena and other venues. Staff was friendly and courteous and the facilities were lovely. Room was clean and the beds were comfortable.
Comment from Hotel Management
24 May 2024 by Team HGI, Hotel Management
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Team HGI, Hotel Management
We are disappointed to note that your time with us fell below expectations. We hope you will afford us a chance to make up for the lost commendations with an improved visit in the future.
by A verified traveler
Posted 11 May 2024
Late checkin restaurant/bar was closed
Comment from Hotel Management
12 May 2024 by Team HGI, Hotel Management
Thank you for taking the time to leave us a review! We are sorry to hear that the bar and restaurant was closed when you arrived.
by A verified traveler
Posted 8 May 2024
it was close to where I needed to go
Comment from Hotel Management
12 May 2024 by Team HGI, Hotel Management
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!
