Ratings based on 727 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
There were small ants all over the bed. I didn’t sleep in the bed on my last night.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Regards, Lynnsey H., GM, Hotel Management
Thank you for providing feedback on your recent stay with us. Our mission is to deliver a comfortable, convenient, and personalized experience for all our guests, and your rating is instrumental in helping us refine our services. We hope the remainder of your stay was enjoyable, and we're appreciative of your choice to stay at our property. Should your travels bring you back, we'd be delighted to demonstrate the exceptional quality of our property once more.Lynnsey H., GM
by A verified traveler
Posted 19 May 2024
Close to the bars
Comment from Hotel Management
19 May 2024 by Lynnsey H., GM, Hotel Management
We genuinely appreciate your review. It's reassuring to know that you had a good stay at our hotel and that our property met your expectations. Our team is dedicated to ensuring a pleasant experience for our guests, and we're grateful for your feedback. We'll ensure your comments are shared with our staff who contributed to your positive stay. Thank you for sharing your review, and it was a pleasure having you as our guest.Regards, Lynnsey H., GM
by A verified traveler
Posted 4 May 2024
The lady that was working the front desk when we checked in was very friendly and helpful. They have a wine store connected where you can buy a bottle or glass and sit outside and drink it. The weather was beautiful so very enjoyable.
Comment from Hotel Management
11 May 2024 by Lynnsey H., GM, Hotel Management
Thank you immensely for taking the time to leave such a high rating! Learning about your remarkable stay and the engaging encounters with our team is very encouraging. Our goal is to provide exceptional service, and it's heartwarming to know our staff has made a significant positive impact. We're thankful for your recognition of their efforts and look forward to your return for more memorable experiences.Regards, Lynnsey H., GM
by A verified traveler
Posted 14 Apr 2024
Staff unfailingly polite and helpful
Comment from Hotel Management
21 Apr 2024 by Lynnsey H., GM, Hotel Management
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Lynnsey H., GM
by A verified traveler from Gibsonville
Posted 6 Apr 2024
It was nice but nothing special for the price!! Way too pricey! The staff at front desk were 5 star
Comment from Hotel Management
14 Apr 2024 by Lynnsey H., GM, Hotel Management
We're happy that you had a memorable stay, particularly due to the fantastic interaction with our team members. Ensuring that our guests feel valued and cared for is what we strive for, and we're pleased to see that reflected in your experience. Thank you for your feedback, and we eagerly anticipate your next visit.Regards, Lynnsey H., GM
by A verified traveler
Posted 5 Apr 2024
This was the loudest hotel I have ever stayed at. Would not recommend if you’re planning on sleeping. There’s bars all around and you can hear people partying and the music blaring until 3 am. I did not get any sleep.
Comment from Hotel Management
14 Apr 2024 by Lynnsey H., GM, Hotel Management
Thank you for taking the time to write a review of our hotel. On behalf of our entire team, please accept our apology for the disruption to your stay caused by noise. It is disappointing that our provisions for alleviating the noise levels did not work well for you. We want our hotel to be a respite for our guests where all their needs are met with urgency and a great attitude. We definitely appreciate your business and that you took the time to offer your feedback. We do wish to have the honor of welcoming you back.Regards, Lynnsey H., GM
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
21 Apr 2024 by Lynnsey H., GM, Hotel Management
We genuinely appreciate your review. It's reassuring to know that you had a good stay at our hotel and that our property met your expectations. Our team is dedicated to ensuring a pleasant experience for our guests, and we're grateful for your feedback. We'll ensure your comments are shared with our staff who contributed to your positive stay. Thank you for sharing your review, and it was a pleasure having you as our guest.Regards, Lynnsey H., GM
by A verified traveler
Excellent stay
Posted 18 Mar 2024 on HotelsComment from Hotel Management
28 Mar 2024 by Lynnsey H., GM, Hotel Management
Thank you for your rating. I am thrilled our team made such a positive impression during your stay with us. The guest experience is the most important aspect of a hotel stay and that can't be achieved without a passionate team! Thank you so much for your kind words. We can't wait to welcome you back!Regards, Lynnsey H., GM
by A verified traveler
Posted 15 Mar 2024
Nice walking distance to restaurants
Comment from Hotel Management
16 Mar 2024 by Lynnsey H., GM, Hotel Management
Your wonderful rating of our property is highly appreciated. We're delighted to know that you have such a high opinion of our services and offerings. Our team is committed to ensuring our guests receive the finest care and the most attentive service - I'm glad they lived up to this during your stay. I look forward to sharing your outstanding rating with them. Your high regard for us is cherished, and once more, your excellent review fills us with joy. We are keenly awaiting the opportunity to welcome you back home soon!Regards, Lynnsey H., GM
