Ratings based on 975 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Need breakfast or at least cofffee!
Comment from Hotel Management
25 May 2024 by Graduate Guest Services, Hotel Management
Thank you so much, Katie!I'm glad to hear your stay with us during went well over all. I am hoping to see us expand our options in our morning barista service. I will pass on your comments to our management team.We hope you'll keep Graduate Hotels in mind on future travels. We'd love to have you back as our guest. Thanks again!David G
by A verified traveler
Posted 23 May 2024
Location
Comment from Hotel Management
23 May 2024 by Graduate Guest Services, Hotel Management
Thank you so much, Bradford!We appreciate your honest feedback. I'm glad you found our location during your stay convenient. However, it sounds like we could have done better in other areas. Please let us know how we can make your next stay with us great. Thanks again!David G
by A verified traveler from WARREN
Posted 10 May 2024
Comment from Hotel Management
1 Jun 2024 by Graduate Guest Services, Hotel Management
Thank you so much, Shelly!I'm so glad to hear you had a great stay with us on your visit to Chapel Hill. We hope to have you back as our guest. Thanks again!David G
by A verified traveler
Posted 1 May 2024
Great stay! Super cute rooms.
Comment from Hotel Management
1 May 2024 by Graduate Guest Services, Hotel Management
Thank you so much, Michael!I'm really glad to hear you had a great stay with us. Please keep Graduate Hotels in mind on future travels. We have over 30 locations across the country, each with it's own unique décor honoring the local area and the universities they are by. Thanks again!David G
by A verified traveler
Posted 1 May 2024
Loved this hotel! Only downside was our room was next to basketball court that had stuffed basketballs. Young children were loud. Suggest putting time restrictions!
Comment from Hotel Management
1 May 2024 by Graduate Guest Services, Hotel Management
Kathy, thank you so much for the great review!I'm so glad to hear you had a great stay with us during your Chapel Hill visit. Very much noted as to the basketball court activity. As a practice, we do put away the pillow basketballs no later than 10pm each night. It sounds like this may not have happened during your stay with us; I do apologize. We hope to have you back with us again soon. Thanks again!David G
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
23 May 2024 by Graduate Guest Services, Hotel Management
Thank you so much, Daniel!I'm so glad you had a great stay with us. Please keep Graduate Hotels in mind on your future travels. We'd love to have you back again as our guest. Thanks again!David G
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
23 May 2024 by Graduate Guest Services, Hotel Management
Thank you so much, Ryan!We appreciate the great review. Please keep graduate hotels in mind on future travels. We'd love to have you back as our guest. Thanks again!David G
by A verified traveler from New York
Posted 18 Apr 2024
The unique design in the lobby, restaurant, common spaces and walls were both magical and tasteful. Good vibes, great staff, very helpful and accommodating. Loved the softt basketballs & basketball court on the 2nd floor. Had fun playing.
Comment from Hotel Management
18 Apr 2024 by Abbey Tillman, General Manager, Hotel Management
Thank you for the fabulous feedback, Holly! We can't wait to welcome you back!
by A verified traveler
Posted 15 Apr 2024
Good location but only coffee available at breakfast time, no food, which Id never heard of. Bar was closed due to a private function, so no facilities in hotel available and only the chair in reception as seating.
Comment from Hotel Management
16 Apr 2024 by DE, Hotel Management
Derek,We appreciate your feedback. This serves as motivation for all of us to strive even harder to ensure our guests have the experience we say we share. We look forward to hosting you upon your return to Chapel HIll.
by A verified traveler
Posted 15 Apr 2024
Love The Graduate! Great location, wonderful staff… just a fun hotel to stay at! Wish they served full breakfast in attached Trophy Room… but they do have coffee, and it’s a nice place to relax with a drink in the evening.
Comment from Hotel Management
15 Apr 2024 by Graduate Guest Services, Hotel Management
Thank you so much, Kristin!I'm so glad to hear you had a great stay with us in Chapel Hill and had a fun experience. I'm glad you enjoyed the Trophy Room for your morning coffee as well. Our baristas do a great job :) I will pass on your comments regarding the lack of breakfast options. It would be nice to see this expanded. Thanks again!David G
