Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Staff was wonderful. Place looked cool. The hallways were a little dark and dreary
Comment from Hotel Management
20 May 2024 by Lance S, Hotel Management
Thank you, Monica! We feel that our professional and courteous staff at the Aloft Raleigh-Durham Airport Brier Creek are our best amenity. We are thrilled that you felt so well taken care of during your stay. Safe travels to you.
by A verified traveler
Posted 18 May 2024
Good!
Comment from Hotel Management
21 May 2024 by Lance S, Hotel Management
Thank you, Brittany! We are so pleased to see that your stay experience went well. We thank you for your review and we wish you safe travels.
by A verified traveler from TORONTO
Posted 12 May 2024
Overbooked and sold my room. No comparable bookings offered left me in the cold. Staff indifferent and poor service. Expedia support or lack thereof noted although professional and nice
Comment from Hotel Management
15 May 2024 by Ashley Jones , Hotel Management
Hello Mr. Gamble,We are reaching out to you regarding your reservation at the Aloft RDU! We apologize for not being able to host you on the date of reservation. This was an unforseen situation. Although we offered you a comped room at another property we can understand how this can be an inconvenience. We were pleased to see that you enjoyed our bar area before your attempt to check in.We hope to be able to host you in the near future! Have a great day!
by A verified traveler
Posted 6 May 2024
Loved the free games in the front room, and the pool was great! A perfect "staycation" with our pup and toddler! Beds were comfortable, everything was clean, and the late check out time of 12pm is so helpful when you're juggling a family!
Comment from Hotel Management
9 May 2024 by Lance S, Hotel Management
Thank you, Zoe! We are thrilled you were able to take advantage of our Re:Fuel bar and lobby area. We think it is a unique gathering spot for the Aloft Raleigh-Durham Airport Brier Creek. We thank you for your review and we wish you safe travels to you and your family.
by A verified traveler
Posted 4 May 2024
I loved this hotel so much me and my husband stayed here last week and we had a great time.
Comment from Hotel Management
4 May 2024 by Lance S, Hotel Management
Thank you so much, Evelyn! This kind of review energizes the whole team. We appreciate you taking the time and we wish you a safe travels.
by A verified traveler
Posted 4 May 2024
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Comment from Hotel Management
4 May 2024 by Lance S, Hotel Management
Thank you, Kelsie! Thank you for your review and we are thrilled to see that you had a perfect stay experience. We wish you safe travels.
by A verified traveler from Toronto
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Lance S, Hotel Management
Thank you, James! We’re excited to see that you had a good stay experience. We appreciate your review and we wish you safe travels.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
13 May 2024 by Lance S, Hotel Management
Thank you, Lakeshia! Thank you for your review and we are thrilled to see that you had a perfect stay experience. We wish you safe travels.
by A verified traveler
Posted 18 Apr 2024
Don’t know. We didn’t stay. Reservation made by mistake and supposedly cancelled
Comment from Hotel Management
20 Apr 2024 by Lance S, Hotel Management
So why are we getting a bad review? Why is there a review at all?
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Lance S, Hotel Management
Thank you, Christina! We’re excited to see that you had another good stay experience. We appreciate your review and we wish you safe travels.
