Ratings based on 623 Verified Reviews

4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by MCS, Hotel Management
Edel, We are thrilled to hear you enjoyed your stay with us!
5 out of 5
by A verified traveler

Posted 4 Jun 2024
I loved almost everything about this property. It was convenient for everything in Downtown Durham. It was modern with a bit of an industrial feel without being cold and unwelcoming. The room was vast. The bed was fantastic. If I had any complaints, the bathroom was small (I am not). The TV was supposed to be DirecTV, but something went wrong. They changed it, and we had only 20 channels and most of those were "news" channels. There were four pillows on the bed and all very soft. Perhaps one soft and one firm on each side of the bed? Other than that, amazing!!
Comment from Hotel Management
5 Jun 2024 by MCS, Hotel Management
Timothy, Thank you for the nice comments. We are in the midst of upgrading our TV lineup. More channels to come..
4 out of 5
by A verified traveler from Hampstead

Posted 2 Jun 2024
We love staying here for the convenience to DPAC and downtown Durham. The rooms are very comfortable & clean and the staff is welcoming, friendly and professional. Until this visit, we were never awakened by trains in the middle of the night, but this time we were, with shrill whistle blasts.
Comment from Hotel Management
3 Jun 2024 by ms, Hotel Management
Susan, Thanks for staying with us and the good comments!
5 out of 5
by A verified traveler

Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by MCS, Hotel Management
Brian, Thanks for the perfect score. You are happy you enjoyed your stay.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Very convenient..
Comment from Hotel Management
25 Mar 2024 by ms, Hotel Management
Albert, Thank you for staying with us and the 5 out of 5!
5 out of 5
by A verified traveler

Posted 18 Mar 2024
The staff was super friendly, everything from check-in, passing staff in the elevators, and halls, to check-out. Also, this is literally next door to DPAC, so if you are going to a show there, extremely convenient!
Comment from Hotel Management
19 Mar 2024 by MCS, Hotel Management
Ashley, Thanks for staying with us. Thank you for the perfect score. We hope you enjoyed the show!
5 out of 5
by A verified traveler

Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by MCS, Hotel Management
Sandra, Thanks for the perfect score. Come back and see us real soon!
5 out of 5
by A verified traveler

Posted 26 Feb 2024
I liked the convenient location to DPAC and the restaurant NanaSteak. Also, the area is very walkable to other restaurants and downtown Durham
Comment from Hotel Management
27 Feb 2024 by MCS, Hotel Management
Alan, Thanks for staying with us and we hope you enjoyed the show!
4 out of 5
by A verified traveler

Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by MCS, Hotel Management
Carol,Thanks for staying with us! We hope you enjoyed your stay.
4 out of 5
by A verified traveler

Posted 26 Feb 2024
Very convenient location, surrounded by everything I was interested in
Comment from Hotel Management
26 Feb 2024 by MCS, Hotel Management
Kim, Thanks for staying with us! Come back and stay with us again soon.