Ratings based on 510 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Very clean. Very nice and helpful staff.
Comment from Hotel Management
23 May 2024 by GM, Hotel Management
Dear Cassandra, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our clean accommodations and, more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Drew Walls, GM
by A verified traveler from Aventura
Posted 12 May 2024
Really enjoyed this hotel. Pearson at the front desk was the nicest person I ever met checking in and we travel a lot. He deserves a medal. So informative.
Thank you. Will return.
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Dear Antonietta, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you, especially for recognizing our front desk associate; I will share your kind comments. We look forward to seeing you upon your return to the area! Best, Jason Andrews, GM
by A verified traveler
Posted 10 May 2024
Check-in was quick and easy. Staff were very welcoming. The room was nice and clean. I like how there were dining options and shopping in walking distance from the hotel. Overall, I enjoyed my stay and I will come back in the future.
Comment from Hotel Management
11 May 2024 by GM, Hotel Management
Dear Darrell, We are happy to hear from you and value your kind review. It is lovely to hear that our central location, cheerful service, and comfortable accommodations all helped make your Raleigh trip a success. Thank you for your business and your recommendation! We look forward to hosting you anytime your travels bring you back to the area. Best, Jason Andrews, GM
by A verified traveler
Posted 7 May 2024
Me and my boyfriend stayed at this hotel for his birthday and it was everything and more. The dining options nearby are all walking distance not to mention the roof top bar. The room was very clean and had everything you need, the front desk staff were super nice and very helpful. It was an excellent stay and will definitely recommend!
Comment from Hotel Management
7 May 2024 by GM, Hotel Management
Dear Whitnie,Reviews just don't get any better than this one. Thank you so much for your support of our AC Hotel and your recognition of our spectacular staff. We loved having you as our guest, and we can't wait to welcome you back. Happy birthday to your boyfriend! Best, Jason Andrews, GM
by A verified traveler
Posted 5 May 2024
The room was very small with zero privacy in the water closet. Literally a closet.
Staff was awesome.
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
Dear John, We appreciate your business and the fact you took the time to share a review. While I am glad to hear that you enjoyed our staff and clean hotel, I'm sorry that we weren't able to deliver a more positive experience. We hope to host you again should you return to Raleigh. Sincerely, Jason Andrews, GM
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 28 Apr 2024
Everything was great
Comment from Hotel Management
28 Apr 2024 by GM, Hotel Management
Dear Shkondrai, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Jason Andrews, GM
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 16 Apr 2024
The best hotel staff I have ever seen.
Comment from Hotel Management
17 Apr 2024 by GM, Hotel Management
Dear Kelly, We are delighted you had such a great experience with our dedicated staff! Thank you for sharing your feedback and we look forward to hosting you again soon. Best, Jason Andrews, GM
by A verified traveler from durham
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by GM, Hotel Management
Dear Mark, I'm sorry that your experience with us was not as positive as we hoped. We value your feedback and appreciate you choosing us. I assure you that we will work hard to ensure your next visit is a much better experience. Thank you for giving us the chance to improve. Sincerely, Jason Andrews, GM
