Ratings based on 147 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami
Posted 26 May 2024
Hotel is clean and rooms are modern. Pool area and outdoor fire nice. AC did not work so that was an issue for us. They apologized the next day and gave us bottles of water… breakfast was good.
Comment from Hotel Management
29 May 2024 by 16 Lakes Team, Hotel Management
Dear Philippe, thank you for your kind review. We're sorry about the AC issue if it caused any disturbance and we hope overall that you had a pleasant stay! Best regards
by A verified traveler
Posted 13 May 2024
The property itself is really nice. We had a nice room on the top floor. The room was large and comfortable.
We were a little disappointed that the air conditioning wasn’t available until June ( our trip was in May) so the room was a little stuffy. Also there is a nice desk in the room but there was no outlet to plug in a device.
Comment from Hotel Management
18 May 2024 by 16 Lakes Team, Hotel Management
Dear Jeffrey, thank you for your kind review, we really appreciate it. We're truly sorry if the AC situation caused you any discomfort and we hope it did not affect your overall experience.Best regards
by A verified traveler
Posted 17 Apr 2024
Beautiful hotel with a great restaurant and staff.
Comment from Hotel Management
20 Apr 2024 by 16 Lakes Team, Hotel Management
Dear Tom, thank you for your amazing review, we're glad you enjoyed your stay! Best regards
by A verified traveler
Great location and value
Posted 29 Oct 2023 on Hotelsby A verified traveler
Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
7 Oct 2023 by 16 Lakes Team, Hotel Management
Dear Julie, thank you for such an amazing rating! Best regards
by A verified traveler
Posted 20 Sep 2023
by A verified traveler
Posted 2 Sep 2023
Tv remote didn’t work
Comment from Hotel Management
3 Sep 2023 by 16 Lakes Team, Hotel Management
Thank you Charles for your review! We will check and resolve the issue. Best regards
by A verified traveler
Posted 24 Aug 2023
We had a wonderful stay here after visiting Plitvice National Park! The pool was relaxing and enjoyable. The food and wine were great and the staff was wonderful!
Comment from Hotel Management
3 Sep 2023 by 16 Lakes Team, Hotel Management
Dear Jennifer, thank you very much for your kind words. We're happy to hear you had a wonderful stay! Best regards
by A verified traveler
Posted 9 Aug 2023
Great staff. Very friendly and helpful. Hot tub unavailable because empty and rooms are not that soundproof. Overall good stay.
Comment from Hotel Management
3 Sep 2023 by 16 Lakes Team, Hotel Management
Thank you Peter, and we will work on fixing the issues! Best regards
by A verified traveler
Posted 28 Jul 2023
Great property with a family! They have a play area, pool and dining outside.
Comment from Hotel Management
3 Sep 2023 by 16 Lakes Team, Hotel Management
Dear Amanda, we are really glad you enjoyed the surroundings! Best regards
