Ratings based on 163 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Wonderful experience at this hotel which is in a renovated palazzo. The front desk staff were wonderful and friendly, especially Marisa who recommended the zucchini pizza at the restaurant around the block. The room was fine, very comfortable bed. The morning breakfast was laid out the grand ballroom and there were many options to choose from in the buffet. We felt very well cared for from start to finish. Our only regret was that we were just staying one night. We wish we could have stayed longer.
by A verified traveler
Posted 28 Apr 2024
Good location in centre of town opposite cathedral though a bit awkward parking outside hotel whilst checking in. Friendly helpful staff. Nice breakfast in ornate ballroom. Booked a deluxe room but it was a bit dated and small, quite dark with a modular plastic shower unit.
by A verified traveler from Southport
Posted 27 Apr 2024
Very beautiful hotel.
by A verified traveler
Posted 25 Dec 2023
by A verified traveler
Highlight of my trip around Sicily
Posted 8 Jun 2023 on HotelsThe hotel is gorgeous, a palazzo right in front of St. John the Baptist. The breakfast rooms are absolutely beautiful, surpassed only by the breakfast, with several made to order items like eggs Benedict. Also the little cannoli, stuffed by the staff right before you bite into them, are to die for. All the staff, on all areas of the hotel, was incredibly helpful and attentive. Will absolutely book again on a return trip, and probably for more days than I did this time around.
Comment from Hotel Management
22 Jun 2023 by Ignazio Ottaviano, Hotel Management
Dear Ana Sofia, a big thank you for your words!For all of us it is a pleasure to know that the room, the location, the wow breakfast and the staff have been up to your expectations and we will share your words with our whole terrific team of whom we are very proud.See you soon in Ragusa, then!A warm goodbye, Ignazio OttavianoHotel Manager
by A verified traveler
Posted 3 Jun 2023
Good location, staff are amazing!
Comment from Hotel Management
11 Jun 2023 by Ignazio Ottaviano, Hotel Management
Dear Nishaawe are super happy to have met your expectations: our mission is to take care of our guests, knowing that we have succeeded in this, is our best reward. We are waiting for your family and you soon to make you live another fantastic experience branded Relais Antica Badia - San Maurizio 1619.Greetings from Ragusa,Ignazio OttavianoHotel Manager
by A verified traveler
Posted 29 May 2023
Front desk staff were amazing, super friendly and helpful. Great restaurant reccommdations and tips for enjoying Ragusa. Provided responsive messaging support for any queries we had shile we were out and about. Location is great, with heaps of wonderful restaurant, cafe and bar options within a few minutes flat walk. Convenient to key sights. Big thanks in particular to Luca on the front desk for his thoughtful reccommdations.
Comment from Hotel Management
11 Jun 2023 by Ignazio Ottaviano, Hotel Management
Dear John, thank you for sharing your experience at our charming Hotel! We are pleased you have appreciated all our services but in particular we would like to thank you for mentioning our staff: a passionate and tireless team that works with great commitment to make every single stay special. We will forward your compliments to our team member!Best regards, Ignazio OttavianoHotel Manager
by A verified traveler
Posted 13 May 2023
Wonderful hotel in the old historical property! The staff was very friendly and helpful
Comment from Hotel Management
4 Jun 2023 by Ignazio Ottaviano, Hotel Management
Dear Inna, what a heartfelt review! You made our day when we read it. A special thanks for mentioning our staff: a eager and willing team that works hard to make every single stay unique!Best Regards,Ignazio OttavianoHotel Manager
by A verified traveler
Posted 8 May 2023 on Hotels
Comment from Hotel Management
4 Jun 2023 by Ignazio Ottaviano, Hotel Management
Dear Su-Chuan, thanks for your feedback! Regards, Ignazio OttavianoHotel Manager
by A verified traveler
Posted 28 Apr 2023
This hotel had a lot of local charm. The breakfast room was absolutely beautiful and the buffet had a lot of choices. The staff was very attentive and helpful. The immediate area had a good amount of dining options.
Comment from Hotel Management
4 Jun 2023 by Ignazio Ottaviano, Hotel Management
Dear Mary, thank you for giving us the highest rating in all categories. The entire team at Relais Antica Badia – San Maurizio 1619 is incredibly grateful for the kind review you shared!Greetings from Ragusa, Ignazio OttavianoHotel Manager
