Ratings based on 92 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2023
Comment from Hotel Management
14 Oct 2023 by Giuseppe, Hotel Management
Dear Chris, we are happy that your stay has been appreciated a lot. We are hoping to welcome you again. Best regards, Giuseppe
by A verified traveler
Posted 1 Jun 2023
Beautiful property with lovely garden and pool area. Short walk to restaurants. Very nice breakfast in gorgeous dining area. Only downside was spotty WiFi.
Comment from Hotel Management
3 Jun 2023 by Matteo, Hotel Management
Dear Adrian, Thank you for your important review about our hotel. We are glad that your stay has been great and that you have appreciated our services. Unfortunately we had some problems related to our internet connection due to the bad weather. Those have been solved promptly thanks to technical assistance. We hope to see you soon in our hotel. Kind regards Giuseppe
by A verified traveler
Posted 1 Oct 2022
Beautiful little hotel 10-15 walk to center of the old quarter of the city. We had a suite with a mezzanine really awesome. Garden and pool area a definite plus. Breakfast included was excellent and Staff was superbe. Highly recommend it
Comment from Hotel Management
4 Oct 2022 by Matteo, Hotel Management
Dear PaoloIt is really a pleasure for us to read reviews like hers, we are glad you appreciated the style of our beloved Villa but even more that you appreciated the staff inside that certainly makes the difference.Thank you for taking the time to review us, it was a real pleasure for us to be able to host you, so we hope that you will be back soon for a holiday in Sicily.with regardMatteo, Guest Relation
by A verified traveler
Posted 3 Jul 2022 on Hotels
by A verified traveler
Hidden gem in Ragusa
Posted 27 Jun 2022 on HotelsThis place is a hidden gem in Ragusa. Bit hard to find because it’s hidden in a very small and steep one way street. The interior and the room is simply amazing once you step inside. All of the staff we met were simply exceptional and kind. The garden and pool area is superb and very quiet. We will come again.
by A verified traveler from Australia
Beautiful Palacial stay and thank you to Aldo
Posted 6 Sep 2019 on HotelsVilla Del Lauro is a beautiful quiet old palazio which has been completely renovated. It is located on the less touristy side of Ragusa but in some ways it is better as less touristy and the walk to the other side, albeit down stairs and up the other part of town, is very charming and affords views one would probably miss if not staying on this side. Staff were very friendly and helpful. We forgot our passports on departure and Aldo was very kind and organised for our papers to take the local bus and be collected by the next hotel's staff since we had just cycled 60km when we realised our mistake. The gardens and swimming pool were beautiful but be prepared for a fresh swim. The room was very spacious and well furnished. The breakfast was excellent and the choice of having it in a beautifully painted dining room or outside in the garden was very difficult. Thank you very much for this great stay and thank you Aldo for your help that made all the difference :)
Comment from Hotel Management
7 Sep 2019 by Matteo Guest Relation Manager , Hotel Management
I would like to thank you to have dedicated your time in reviewing our property and services after your stay. We are proud in reading that your overall experience was to your full satisfaction, moreover I'm very happy especially because you have appreciated the friendliness and professionalism of our team, our real strength. Our customer's comments are a very important input, and this form in the percentage has something to better, helping us, continously to improve the level of services we always strive for. Kind regards
by A verified traveler
Posted 5 Jul 2019 on Hotels
Lovely room and pool was so refreshing.
Breakfast delicious .
It was easy to walk into the old town
Comment from Hotel Management
5 Jul 2019 by Matteo , Hotel Management
Dear Guest, it was a pleasure to read your, I would say, very precious comment. Thank you very much for taking the time to express an opinion, I would dare to say, more than positive. Our attention to detail is the most precious weapon to ensure that our guests always feel at home and able to be pampered. Our equipment, our rich and colorful breakfast, our splendid boys and girls of the staff, are the perfect combination for the achievement of an excellent result. It would be my pleasure to welcome you again as our welcome guest. I will personally deal with a special welcome for you. In thanking you, once again, for your most welcome comment, I extend my best regards. Matteo, Guest Relation Manager
by A verified traveler
Lovely hotel comfortable rooms
Posted 21 Jun 2019 on HotelsGreat hotel in Ragusa, lovely room and garden with pool. Breakfast room was really nice with nice breakfast! Nice walk to Ragusa ibla or walk up to the duomo. Check out local cafes like delicatessen in drogheria or prima classe bar to mix with the locals
Comment from Hotel Management
25 Jun 2019 by Matteo, Hotel Management
Dear guest, Thank you for taking the time to review our hotel. We are pleased to know that he enjoyed the breakfast, our beautiful swimming pool and the room. We will be grateful to have you back again as our guests.
best regards
Matteo Guest Relation Manager
by A verified traveler
Posted 18 Oct 2018 on Orbitz
Comment from Hotel Management
29 Nov 2018 by Cristina, Hotel Management
Dear Guest, thank you for taking your precious time to communicate your experience after your stay at Destefano Palace Hotel. Our customer's comments are very important, that will help us to continuously improve the level of service Hoping to have you again as our guest, I give you my best regards
by A verified traveler
Brilliant hotel, perfectly located.
Posted 3 Oct 2018 on HotelsWe could not have had a better stay. The check in was smooth and the receptionist could not have done more for us, even checking our cars were parked legally. The hotel itself is gorgeous and the local area typically Italian. Much recommended place to stay.
Comment from Hotel Management
29 Nov 2018 by Cristina, Hotel Management
I would like to thank you to have dedicated your time in reviewing our property and services after your stay. We are proud in reading that your overall experience was to your full satisfaction, moreover I'm very happy especially because you have appreciated the friendliness and professionalism of our team, our real strength. Our customer's comments are a very important input, and this form in the percentage has something to better, helping us, continously to improve the level of services we always strive for. Kind regards
