Ratings based on 195 Verified Reviews

4.7 out of 5
90% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Apr 2024
The property has a pool and nice view. Unfortunately there is a mistake in the description of the comfort room type that we booked as it says on Expedia that it has a balcony but the room we had does not have balcony. Michele the owner was apologetic and ensure the website will be updated accordingly. We stayed two nights and it would be good to replenish the body wash as we will only given 2 bottles when we checked in and they were not replaced when the room was cleaned on the second day. Also there is no onsite parking so will need to park along a narrow street outside the hotel (lucky if you can find a space) or park in a parking lot which is a distant away.
Comment from Hotel Management
28 Apr 2024 by Michele, Hotel Management
Dear Joyann, as I explained to you, it was an error that has already been fixed. The balcony which is present in other room types has been removed from confort room description. It is not in our interest to provide incorrect information. I hope you appreciated how we made up for it.Regarding parking, what you say is not accurate. In fact, in addition to street parking, it is possible to park 150 meters away in a free car park.
5 out of 5
by A verified traveler

Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
24 Nov 2023 by Michele, Hotel Management
thank you
5 out of 5
by A verified traveler

Posted 18 Oct 2023 on Hotels
We were very well looked after from beginning to end. Hosts were very friendly and provided lots of information. Our room was very comfortable and the grounds and pool were great.
Comment from Hotel Management
19 Oct 2023 by Michele, Hotel Management
Thank you Charles!
5 out of 5
by A verified traveler

Posted 12 Oct 2023
It was great!!!! Beautiful view!
Comment from Hotel Management
13 Oct 2023 by Michele, Hotel Management
Thank you Ken!
5 out of 5
by A verified traveler

Peaceful oasis

Posted 12 Oct 2023 on Hotels
Our room was modern and clean. The hotel's grounds were so peaceful and quiet. We had a very nice breakfast in the morning. The staff is so helpful and friendly. We really enjoyed our stay here. The location is only a few blocks from the Duomo and there are many restaurants and shops nearby. Parking is available on the narrow street outside of the hotel.
Comment from Hotel Management
13 Oct 2023 by Michele, Hotel Management
Thank you Kathy :)
5 out of 5
by A verified traveler

Posted 11 Oct 2023
The owner/operator was outstanding in every way
Comment from Hotel Management
12 Oct 2023 by Michele, Hotel Management
Thank you Robert :)
5 out of 5
by A verified traveler

Posted 2 Oct 2023
Need directions for parking when booking this property. Would actually advise people to park away from core area and or not to use GPS! Need a map.
Comment from Hotel Management
3 Oct 2023 by Michele, Hotel Management
Thank you Lindsay! We provide all our guests (before arrival) with a map with directions to get to the hotel.Kind regardsMichele
5 out of 5
by A verified traveler

Posted 1 Oct 2023
Friendly, knowledgeable and attentive staff. Very well maintained facilities. Great view across the valley and towards Ragusa Superiore from the garden with its varied trees. A very short walk to be right in the middle of the town.
Comment from Hotel Management
2 Oct 2023 by Michele, Hotel Management
Thank you Lisa!
5 out of 5
by A verified traveler

Posted 21 Sep 2023
Charming small hotel with a pool and garden to relax in. Good choices for breakfast. Hosts were always accommodating. Spotless rooms cleaned dally
Comment from Hotel Management
23 Sep 2023 by Michele, Hotel Management
Thank you Jane!
5 out of 5
by A verified traveler

Posted 1 Aug 2023 on Hotels
Comment from Hotel Management
2 Aug 2023 by Michele, Hotel Management
Thank you!