Ratings based on 517 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Degives Véronique, Manager, Hotel Management
Dear John,Thank you for taking the time to share your opinion with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back on a future occasion. Best wishes,Degives Véronique, Manager
by A verified traveler
Basic enroute stopover
Posted 11 Dec 2023 on HotelsBasic enroute stopover for 1 night. Right next to motorway. Parking directly outside. Right next to fuelstatipn with small shop, nothing else walkable.
Breakfast adequate.
Comment from Hotel Management
12 Dec 2023 by Véronique Degives, General Manager, Hotel Management
Dear Katherine,Thank you for sharing your review.We're glad to hear that you found our parking facilities convenient and our breakfast to your satisfaction. Our team is also pleased to receive your positive remarks on our service. We understand that while our hotel's proximity to the motorway is ideal for travelers, the options for nearby amenities may seem limited. While we don't have a wide variety of walkable attractions, we strive to provide a comfortable and clean environment for our guests as they travel through. Our location next to a major highway and close to several large cities ideally positions us for guests looking for an accessible stopover. We also ensure to maintain our rooms to a standard of cleanliness and comfort, and your feedback is essential in this ongoing process.We all hope to welcome you again.Best regards,Véronique Degives, General Manager
by A verified traveler
Posted 21 Oct 2023
Perfect for a one night stay. Free parking was nice and breakfast is OK. Receptionist was nice at check in. Rooms are smaller but they are adequate.
Comment from Hotel Management
23 Oct 2023 by Degives Véronique, Manager, Hotel Management
Dear Derek,Thank you for taking the time to share your feedback.We are glad to hear that you found our free parking convenient and appreciated our breakfast selection. It's also great to know that our receptionist provided a warm welcome during your check-in.We understand that our rooms may be smaller than some guests might expect, but we aim to provide a comfortable and functional space for a good night's sleep. We hope that the room amenities, including the comfortable beds, flat-screen TV, and free WiFi, met your needs during your stay.We hope to welcome you back. Best wishes,Degives Véronique, Manager
by A verified traveler
Posted 21 Sep 2023
Staff was extremely accommodating. Location was quite noisy.
Comment from Hotel Management
26 Sep 2023 by Degives Véronique, Manager, Hotel Management
Dear Jessica,Thanks for taking the time to review your stay at our hotel.We are delighted to hear that our staff was extremely accommodating during your stay. Our team strives to provide the best possible service to our guests, and it is always rewarding to receive such positive feedback.We apologize for the noise you experienced during your stay. Our hotel is located next to a major highway, which provides easy access to nearby cities but may also cause some noise. We have soundproofed rooms with triple glazing to minimize the noise, and we recommend requesting a room on the parking side or a higher floor for a quieter experience in the future. We also provide earplugs at the reception for our guests' convenience.We all hope to welcome you again.Best regards,Degives Véronique, Manager
by A verified traveler
Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
26 Sep 2023 by Degives Véronique, Manager, Hotel Management
Dear Catherine,Thank you for sharing your review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back.Best wishes,Degives Véronique, Manager
by A verified traveler
Clean and comfortable
Posted 5 Sep 2023 on HotelsThe receptionist was very friendly and helpful and he processed my check in very efficiently.
Room is normal ibis style small but suitable for one or two night stay.
I did not have breakfast this stay but I know it is a generous buffet.
The petrol station shop is well stocked for basic food if needed.
Overall a very good stop.
Comment from Hotel Management
11 Sep 2023 by Degives Véronique, Manager, Hotel Management
Dear Alan,Please accept our thanks for this review following your experience at our hotel.We are delighted to hear that you found our receptionist friendly and helpful, and that you had a comfortable stay in our clean and functional rooms. We always strive to provide efficient service and a pleasant stay for our guests.We appreciate your mention of the well-stocked petrol station shop nearby for basic food needs. While we do not have a full restaurant on-site, we do offer frozen pizzas and quick meals for our guests' convenience. We hope you will have the opportunity to enjoy our generous buffet breakfast during your next visit.We hope to welcome you back. Best wishes,Degives Véronique, Manager
by A verified traveler
Posted 28 Aug 2023 on Hotels
Service very friendly and helpful. The room is small but clean.
Comment from Hotel Management
11 Sep 2023 by Degives Véronique, Manager, Hotel Management
Dear Guest, Thank you for providing us with your feedback about your recent stay.We are glad to hear that you found our service to be friendly and helpful. Our team always strives to provide the best possible assistance to our guests. It's also great to know that you appreciated the cleanliness of your room. We take pride in maintaining a high standard of cleanliness throughout the hotel.However, we understand that the room size may not have met your expectations, but we assure you that our rooms are designed to be functional and efficient for our guests. We hope that the comfort of our beds and the amenities provided made your stay enjoyable.We hope that you will visit us again in the future. Best wishes,Degives Véronique, Manager
by A verified traveler
Posted 14 Aug 2023 on Hotels
Comment from Hotel Management
28 Aug 2023 by Silvia De Giorgi, General Manager, Hotel Management
Dear John,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next visit.Best wishes,Silvia De Giorgi, General Manager
by A verified traveler
Posted 13 Aug 2023
Everything was very low budget, the beds ware very bad i feld like i was sleeping on a hard wooden door
Comment from Hotel Management
15 Aug 2023 by Silvia De Giorgi, General Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your review.We are sorry to hear that you found the beds uncomfortable. Our mattresses are designed to provide a comfortable sleep for our guests, but we understand that preferences may vary. We do change the mattresses if they become damaged or too used, and we will certainly take your feedback into consideration for future improvements.We hope you will consider staying with us again in the future. Best regards,Silvia De Giorgi, General Manager
by A verified traveler
Biz Ghoorun
Posted 11 Aug 2023 on HotelsIt was excellent for the price. Only thing that i think I didnt like is Flies around. Get rid of the flies. Not impossible to do so
Comment from Hotel Management
14 Aug 2023 by Silvia De Giorgi, General Manager, Hotel Management
Dear Guest,Thanks for your review of our hotel.We are glad to hear that you found our hotel to be excellent for the price. However, we apologize for the inconvenience caused by the flies during your stay. We take your feedback seriously and will take appropriate measures to address this issue.We hope to welcome you back in the future.Best regards,Silvia De Giorgi, General Manager
