Ratings based on 656 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Alabastr

Posted 15 Jun 2024
We arrived late on Thursday and with no issues I was able to check in after hours.
2 out of 5
by A verified traveler

Posted 13 Jun 2024
Front desk was great, facility was NOT!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2024
3 out of 5
by A verified traveler

Posted 3 Jun 2024
Outdated, not very clean, great view though from the balcony
3 out of 5
by A verified traveler

Posted 28 May 2024
The property description said that the front desk was open until 10pm, but this was not true. I received a phone call from the front desk staff at 8:30pm, asking when I'd be arriving because he wanted to go home. Had I known that it would be an inconvenience for me to stay at this hotel, I'd have chosen another. The view was beautiful, but I'm glad I paid less than $100 because it was all very bare bones. No plastic cups, no coffee maker, no ice bucket. Nowhere to get ice or vending. The restaurant was closed. If I'd known all of this stuff, I'd have chosen another place to stay. Fortunately, I got a good rate, but if it had been more than $100, I'd have been pretty irritated with the lack of amenities. I didn't feel welcome, or at all appreciated.
1 out of 5
by A verified traveler

Posted 25 May 2024
No microwave or coffeemaker. Morning coffee provided was not fresh.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
3 out of 5
by A verified traveler from Edmonton

Posted 18 May 2024
It is an old property the floors were renovated but all the walls were old. There was limited wall plus for charging phones. Everything was run with extesion cords including the a/c. There was no thermostat that we saw so the baseboard heaters had to be turned off and on beside each one. In general it wasnt bad and the view was wondeful. This property could use a big renovation and the addition of something for kids would be nice aswell.
4 out of 5
by A verified traveler

Posted 13 May 2024
Excellent place the room was really nice n cozy Beautiful mountain view. Staff are great definitely come back
3 out of 5
by A verified traveler

Posted 13 May 2024
Not very comfortable,deadbolt didn’t work or sliding door screen or lock work.Very dated which can be quant if up kept.Very loud people upstairs,heard a lot.Has a beautiful view but needs a lot of work.We will not be back but affordable.Towels were not all towels some where rags and shampoo and conditioner not sealed and obviously refilled. I wish the new owner luck because there is a lot of potential but will need a big investment.Hope no corners cut.