Ratings based on 926 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Convenient to airport. Very nice staff. Very good restaurant. The only drawback is that it is on a pretty industrial area. But I think that is because it is so close to the airport.
Comment from Hotel Management
21 May 2024 by Max, Hotel Management
Dear Nancy,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager
by A verified traveler
Posted 20 May 2024
This hotel is very convenient for travelers departing from Suvarnabhumi airport. We very much enjoyed the room. Nice size and super clean. The restaurant was a disappointment. No big deal there are option for Thai Street food within walking distance.
Comment from Hotel Management
21 May 2024 by Max, Hotel Management
Dear Erich,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager
by A verified traveler
Posted 20 May 2024
4/5. Decent. Friendly staff.
Comment from Hotel Management
21 May 2024 by Max, Hotel Management
Dear Chris,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager
by A verified traveler from Althorne
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Max, Hotel Management
Dear Value Guest,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager
by A verified traveler from Waco
Posted 19 May 2024
This property has a reliable shuttle, a great buffet, & a very pleasant swimming pool. It’s a nice place to relax. My only problem was that it seems almost impossible to find a rubbish bin! On by the elevators, or one accessible in the lobby would be a great help. Other than that our stay was wonderful.
Comment from Hotel Management
19 May 2024 by Max, Hotel Management
Dear Martha,We thank you indeed for your warm words and kind review rating. Most of all, we are so glad that you were satisfied with our service quality. We are so happy and overwhelmed by your generous compliment.Best Regard,Varit Sarakorn (Max)Front Office Manager
by A verified traveler from San Antonio
Posted 18 May 2024
Very nice hotel. Friendly and helpful staff.
Comment from Hotel Management
19 May 2024 by Max, Hotel Management
Dear Scott,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager
by A verified traveler
Posted 17 May 2024
Very friendly and helpful staff but I couldn’t get them to understand that our air conditioning was running rampant and we had to stay under the covers when in the room to stay warm. Still was an overall good experience as usual and they will continue to be the hotel I use when in Bangkok.
Comment from Hotel Management
18 May 2024 by Max, Hotel Management
Dear Brett,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with our staff service.On the other hand, we apologize for any discomfort caused by the extremely loud air conditioning. Please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Your feedback has definitely been forwarded to the relevant department heads for the possibility of urgent solution and improvement.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn Front Office Manager
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Max, Hotel Management
Dear Michael,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Max, Hotel Management
Dear Nike,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager
by A verified traveler
Posted 15 May 2024
Good hotel , and the reception is very polite and friendly
Comment from Hotel Management
18 May 2024 by Max, Hotel Management
Dear Manh,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager
