Ratings based on 424 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Modern hotel with friendly staffs
Posted 27 Feb 2024 on HotelsComment from Hotel Management
14 Mar 2024 by onomo team, Hotel Management
First of all we thank you for your interest that you carry in Onomo rabat medina Hotel, We hope to receive you again very soon at ONOMO
by A verified traveler
Posted 12 Feb 2024
The staff at Onomo Rabat were truly wonderful. So kind and helpful.
Comment from Hotel Management
13 Feb 2024 by onomo team, Hotel Management
thank you for your feedback
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by onomo team, Hotel Management
thank you for your note
by A verified traveler
Nice hotel.
Posted 29 Jan 2024 on HotelsGreat location. I was only there a couple nights, but I was able to walk to several museums and the beach in the same day. The room was nice and comfortable. The service was great.
Comment from Hotel Management
29 Jan 2024 by onomo team, Hotel Management
Thank you very much for the excellent review of your stay at our hotel. Your feedback is extremely valuable to us, as we try our best to improve all our services. It would be such a pleasure to personally welcome you back for your next trip to Rabat
by A verified traveler
Posted 19 Jan 2024
Expedia once again lies about the property or it is the property who embellished its property. Either way no business center no laundry no spa no in room massage poor breakfast loud area noisy streets small elevator and body towels that are like sand paper.
Post honest and accurate descriptions to your supposed guests. I am thankful from past experiences to NEVER book more than one day. Thanks Expedia for the lesson learned.
Comment from Hotel Management
29 Jan 2024 by onomo team, Hotel Management
Thank you for taking your time to let us know what you think about your time at ONOMO. Your opinions help us move forward and make sure that We have taken note of your comments.
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
13 Feb 2024 by onomo team, Hotel Management
thank you for your note
by A verified traveler
December 23 stay
Posted 28 Dec 2023 on HotelsAdmittedly I did not read the description of the hotel in great detail before booking to réalise that this is a 3 star accommodation.
The check in process was terrible as we had to wait 30 minutes for the one guy working at reception to attend to us.
The rooms are small and cramped
The pillows barely had any filling in them, it was almost as if you were sleeping on the ground.
After an uncomfortable night of sleep we were met with pounding in the room above us, the sound of drills and hammers at 9am with no consideration for guests sleeping.
In a decade of travelling to Morocco this was easily the worst accomodation I have ever stayed at.
Read carefully before booking
Comment from Hotel Management
28 Dec 2023 by onomo team, Hotel Management
Dear Guest, We are very sorry not to have lived up to your expectations. We have taken note of your comments. Please accept our sincere apologies and believe that it is not our practice to break our commitments, we hope to receive you again for a better experience.best regards
by A verified traveler
Posted 3 Dec 2023
Location is good to get around the city; however, it’s too noisy due to the proximity to the road. Also, really couldn’t sleep in because of noise inside the hotel from some kind of work happening inside or whatever at 9:am in the morning. I also didn’t like the fact that I had to go to reception every time to ask for housekeeping; when it should be done daily. Another not so great thing is that the towels provided were smelly, so I had to use my own towel that I had brought just in case. Overall, it’s an average hotel!
Comment from Hotel Management
28 Dec 2023 by onomo team, Hotel Management
Dear guest,We are very sorry not to have lived up to your expectations. We have taken note of your comments and will do the necessary with the services concerned. We look forward to welcoming you again for a better experience. Very cordially,
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
1 Dec 2023 by onomo teams, Hotel Management
•Thank you for taking your time to let us know what you think about your time at ONOMO. Your opinions help us move forward.
by A verified traveler
Posted 23 Nov 2023
The hotel happens to be located near a mosque where a call to prayer at 5:00AM is kind of disrupting. But, overall, the hotel is great!!
Comment from Hotel Management
24 Nov 2023 by onomo teams, Hotel Management
dear,First of all, we want to thank you for your comments and your time. The observations of our customers are at the heart of our concerns, it is only in this way that we will continue to build the reputation and quality of service so much recognized at our hotel., We hope to receive you again very soon at ONOMO.
