Ratings based on 62 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
12 Jan 2024 by Kelly, Hotel Management
Gracias Cesar, esperamos hayas tenido una linda estadía.
by A verified traveler
Posted 23 Jan 2023
by A verified traveler
Posted 2 Dec 2022
by A verified traveler from Redwood City
Posted 13 Nov 2022
Was really looking forward to staying at a Selina property given the positive feedback I had heard from friends. Immediately upon arriving (after a long journey) I found there to be no hot water in the shower. This was not fixed for 24hrs. I also expected the staff to be more friendly/community focused however this was not the case. I was never invited to the whatsapp group even though I requested to be added and ultimately, will never stay at a selina again. Hostels provide a much better hostel experience and hotels provide a much better hotel experience. While Selina strives to be the best of both, it falls completely short of achieving that goal. Note, my friend checked-into this same Selina location yesterday and (a) they gave him the wrong room upon check-in even though his reservation had been made, and paid for, weeks in advance and (b) he also did not have hot water for a day.
Comment from Hotel Management
18 Nov 2022 by Kelly , Hotel Management
Hi Aparna, Selina Quito really appreciate your feedback. We are sorry to hear about your bad experience. We are working hard to fix all the problems related to hot water. Our staff is improving their skills to give our guests the best attention Selina offers. We are looking forward to seeing you soon again to show you we have improved our mistakes. Best regards,
by A verified traveler
Posted 11 Oct 2022 on Travelocity
by A verified traveler
Posted 14 Jun 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by Kelly, Hotel Management
Hola Viviana, te esperamos pronto de vuelta.
by A verified traveler
Posted 14 Dec 2021 on Hotels
by A verified traveler
Posted 7 Jul 2021
I liked the funky, cool vibe
by A verified traveler
Cool, hip hotel in a cool part of town.
Posted 22 Jun 2021 on HotelsThis is a cool, beautifully designed hotel in a hip part of Quito. They have a lot of tours and activities and really helpful people working there. Breakfast was simple but good. The room was clean, the shared bathroom was clean, and the shower was nice. The coworking space is also great.
The only negative thing is that I didn't get really good wifi in my room. It was enough to send some messages and browse but I had to either go to the coworking space or to the lobby to get faster internet for video calls. I think it may depend on what floor they put you on.
by A verified traveler
Posted 2 Mar 2021
