Ratings based on 990 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 May 2024
I like it all the room the bedroom very clean and the stuff are great and helpful for real center of Quito and close to ALL THE bar's restaurants
5 out of 5
by A verified traveler

Posted 20 May 2024
The decor, gym, high quality breakfast, polite staff
5 out of 5
by A verified traveler

Posted 3 May 2024
Excellent hotel, excellent staff.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Excellent
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Clean and very nice breakfast
Comment from Hotel Management
11 Apr 2024 by Hotel Reina Isabel, Hotel Management
Dear. Ms. KseniyaThank you for your preference we are very grateful with your feedback, it is very important for us. We hope to see you againThank you again!!
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Hotel Reina Isabel, Hotel Management
Estimado DanielMuchas gracias por su retroalimentación, para nuestro equipo es muy importante conocer su satisfacción. Esperamos poder servirle nuevamente
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Hotel Reina Isabel, Hotel Management
Estimada Flor:Muchas gracias por su retroalimentación, es muy importante para nosotros el conocer su satisfacción. Esperamos poder servirle nuevamente
5 out of 5
by A verified traveler

Posted 19 Feb 2024
N/a
Comment from Hotel Management
26 Feb 2024 by Hotel Reina Isabel, Hotel Management
Estimado Cristhian Muchas gracias por su opinión, para nosotros es muy importante conocer su experiencia. Esperamos poder servirle nuevamente
5 out of 5
by A verified traveler

Posted 7 Feb 2024
Centralized
Comment from Hotel Management
20 Feb 2024 by Hotel Reina Isabel, Hotel Management
Estimado Sr. MarvinGracias por su preferencia, es muy importante para nosotros el conocer su retroalimentación. Esperamos poder servirle nuevamente
5 out of 5
by A verified traveler

Posted 4 Feb 2024
Great quiet big
Comment from Hotel Management
20 Feb 2024 by Hotel Reina Isabel, Hotel Management
Dear OrenThak you so much for your preference. we really hope to serve you soon