Ratings based on 724 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Amazing historic property in the heart of a national park. Plenty of trails and activities right outside your doorstep.
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Beautiful place to stay. Food and drinks were excellent. The staff was very friendly and we had a wonderful time staying at the lodge.
3 out of 5
by A verified traveler

Posted 13 Jun 2024
Beautiful setting in the Rainforest and Lake. Historic Lodge with character and culture. High priced for the lack of amenities.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2024
1 out of 5
by A verified traveler

Posted 11 Jun 2024
Sink drain clogged. Nobody come to fix. Have to live with it overnight. Spent $330 fora none functioning sink and the only sink in the room. Front desk check in lady was very unfriendly. Cold face to me through out the check in . Not even being patient to answer basic questions Waited for an hour to have eat dinner in restaurant. Very awful experience ever!!!
4 out of 5
by A verified traveler

Posted 11 Jun 2024
the view
3 out of 5
by A verified traveler from Sherman

Posted 4 Jun 2024
Water backed up in tub, curtains had grease stains, beds uncomfortable, limited WiFi.
3 out of 5
by A verified traveler

Posted 31 May 2024
It’s a hotel with tiny room and less facilities. It’s an expensive hotel too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024