Ratings based on 94 Verified Reviews

4.2 out of 5
83% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Aug 2021
Very friendly and welcoming staff. Will definitely stay here again.
4 out of 5
by A verified traveler

Clean hotel in the heart of Quillan village

Posted 30 Jul 2021 on Hotels
It is not a 5 stars hotel but it is well maintained and clean!
5 out of 5
by A verified traveler

A gem in the heart of Quillan

Posted 7 Jul 2020 on Hotels
This is a lovely hotel - on the main road, but it’s not noisy overnight - plenty of parking on the nearby streets or car park opposite. A very short walk into town for shops, bars, cafes and restaurants. Clean and welcoming. The menu choice when I stayed was smaller (the same it seems in all locations I expect until visitor numbers increase again) but the food was excellent and good value. They were happy to accommodate my request to stay longer and stay in the same room - one with a balcony and great views of the surrounding hills.
2 out of 5
by A verified traveler

Ok hotel, but owners hating hotels.com

Posted 8 Aug 2019 on Hotels
3 out of 5
by A verified traveler

OK hotel, yet owners nasty ‘cos of hotels.com

Posted 8 Aug 2019 on Hotels
We left the hotel with a bad experience, as the owners started a fight with us because we extended our stay via hotels.com. They complained and said that we should have extended via them directly. So unprofessional and so customer unfriendly! For the rest, the hotel is OK, too bad about the narrow mindedness of the owners.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jun 2019 on Hotels
5 out of 5
by A verified traveler from Canada

Posted 2 Oct 2018
Good location, quiet, I slept very well. Hotel staff very friendly and helpful.
4 out of 5
by A verified traveler from Florida, USA

Posted 20 Sep 2018 on Travelocity
Nice hotel with a great restaurant attached. Located in the center of Quillan with a Mountain View. Staff were very friendly and helpful. Beds were very comfortable and the showers very strong.
3 out of 5
by A verified traveler from Newburyport, MA

Posted 12 Aug 2018
The apartment/room needs some updating spacious though. Very basic equipment and fourniture. Clean. Owner/stuff very accommodating. Great location in quaint little town.
3 out of 5
by A verified traveler from England

okay but.......

Posted 20 Jul 2017
Pros: Location to the area we wanted to be in.
Cons: Re look at breakfast menu perhaps? The bar area was a bit sad looking not very welcoming. Air conditioning in communal areas.
Location: Wonderful scenery for walking, biking an driving. Chateaus and beautiful villages.
We had requested a twin bed room but this was not what we got! After 3 changes we finally got an okay room. Hotel is looking tired and the lighting is not brilliant in some areas. Breakfast was adequate but not outstanding. Dinner was good but too large portions and the ambience was not good. The hotel felt permanently hot and this did not help as the air conditioning in the dining room was only switched on at 7.30pm. When we came down for a drink apart from the first night we had to look for someone to serve drinks!