Ratings based on 161 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
This property is clean, great staff and really accessible to dining options and shopping within walking distance.
Comment from Hotel Management
5 Jun 2024 by Chase C, Hotel Management
Thank you for the words of praise. We hope you visit with us again next time you are in town.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Chase C, Hotel Management
Thank you for the great score!
by A verified traveler
Posted 26 May 2024
Beautiful property with a great roof top bar. Ordering coffee to the room was $20 with fees. Nit other than that. It was a nice stay.
Comment from Hotel Management
28 May 2024 by Chase C, Hotel Management
We are sorry to hear the room service price dampened the stay. However, we appreciate the praise about the other aspects of the property. We wish you the best in all your travels and hope to see next time you are in Huntsville.
by A verified traveler
Posted 19 May 2024
Front desk staff was great. The staff in the main floor and rooftop restaurants offered good food, but the staff was not very attentive and requires further training.
Comment from Hotel Management
21 May 2024 by Chase C, Hotel Management
Thank you for your praise and opportunity. We hope next time you visit with us you see a change for the better. We will never stop our efforts to give everyone a perfect stay.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
21 May 2024 by Chase C, Hotel Management
Thank you for the rating. We would love to hear what detracted from your stay. We wish you the best in your travels.
by A verified traveler
Posted 13 May 2024
We were not disclose total price until we arrived.
Comment from Hotel Management
14 May 2024 by Chase C, Hotel Management
Thank you for the review. In speaking with my agents that facilitated the check in, it is always suggested to double check your confirmation email after making the reservation. I'm glad in the end both your confirmation email and our reservation system matched in every way. We wish you all the best.
by A verified traveler
Posted 7 May 2024
We have stayed many times! Love walking through the park; close to restaurants and bars.
Comment from Hotel Management
9 May 2024 by Chase C, Hotel Management
Thank you for such an amazing review!
by A verified traveler
Posted 29 Apr 2024
Beautiful hotel, staff & food! Walking distance to everything downtown Huntsville has to offer!
Comment from Hotel Management
1 May 2024 by Chase C, Hotel Management
Thank you for the great review! Please come back and visit with us again.
by A verified traveler
Posted 21 Apr 2024
We came for our anniversary and rhe hotel staff was extremely nice and rhem even rook our pictures for us and greeted us every time we entered the lobby the parking attendees were wonderful.
Comment from Hotel Management
23 Apr 2024 by Chase C, Hotel Management
That is amazing to hear! Can't wait to share this with the team. We hope you visit with us again.
by A verified traveler
Posted 9 Apr 2024
The property was great.
Comment from Hotel Management
11 Apr 2024 by Chase C, Hotel Management
Thank you for the high praise! We'd be glad to welcome you back anytime you are in the area.
