Ratings based on 306 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from elizabeth
Posted 11 Jun 2024
Excellent area
by A verified traveler
Posted 25 May 2024
Good service
Comment from Hotel Management
2 Jun 2024 by Josué Samayoa, Gerente General, Hotel Management
Dear Mr. Mynor,Thank you very much for your comment and rating, both are very valuable to us.We are very glad that your experience was pleasant.Come back soon, it will be a pleasure to serve you again.Josué SamayoaGeneral Manager
by A verified traveler
Posted 5 May 2024
Very good
Comment from Hotel Management
5 May 2024 by Josué Samayoa, Gerente General, Hotel Management
Dear Mr. Alfonso,Thank you very much for your rating and comment, both are very valuable to us.Come back soon, it will be a pleasure to serve you again.Josué SamayoaGeneral Manager
by A verified traveler
Posted 2 May 2024
We started out having a couple of issues but we are thankful the hotel totally went out of their way to make everything great! I mentioned to the staff that I would love a massage. Within a short time the hotel staff arranged a massage for me in the hotel’s spa which was just steps away from my room🤩The masseuse Tatiana greeted me with a big wonderful smile and gave me the best massage ever! We loved the food and service at their restaurant❤️
Comment from Hotel Management
5 May 2024 by Josué Samayoa, Gerente General, Hotel Management
Dear Miss. Abby,Thank you very much for sharing your experience and qualification with us, both are very valuable to us.We are very happy that in the end your stay was pleasant, that the massage and restaurant service were to your complete satisfaction, we hope to return on another occasion, it will be a pleasure to serve you again.Josué SamayoaGeneral Manager
by A verified traveler
Posted 29 Apr 2024
Customer service was excellent the ladies on the lobby they are great thank you so much we will back next year thank you so much
Comment from Hotel Management
5 May 2024 by Josué Samayoa, Gerente General, Hotel Management
Dear Mr. Mario,Thank you very much for your visit, we are very happy that you felt well cared for, it was a pleasure for us to have you at the hotel, it will be a pleasure to serve you again in the future.Josué SamayoaGerente General
by A verified traveler
Posted 23 Apr 2024
I had a pleasant experience at the hotel. The staff was friendly and the breakfast was delicious. However, there were some noise-related issues that need to be addressed. There was a wedding reception at the hotel that night, and we could hear the staff dismantling everything through the roof. Additionally, during the night, someone was talking loudly on the phone in the hallway, and the noise leaked through the door.
Comment from Hotel Management
5 May 2024 by Josué Samayoa, Gerente General, Hotel Management
Dear Mr. Kevin,Thank you very much for sharing your experience with us, it is very valuable to us as is your rating.We are very happy that you liked the service and food.We are very sorry that your rest has been interrupted, we take your comments into account.We hope you visit us on another occasion and that your stay is completely satisfactory.Josué SamayoaGeneral Manager
by A verified traveler
Posted 17 Apr 2024
Excelente servicio, muy buena comida y las amenidades están en muy buen estado!
Comment from Hotel Management
27 Apr 2024 by Josué Samayoa, Gerente General, Hotel Management
Estimado Sr. Gabriel,Muchas gracias por compartirnos su experiencia, su calificación es muy valiosa para nosotros.Nos alegra mucho que su experiencia haya sido placentera, esperamos vuelva pronto será un gusto poder servirle nuevamente.Josué SamayoaGerente General
by A verified traveler
Posted 17 Apr 2024
Nice place to stay
Comment from Hotel Management
5 May 2024 by Josué Samayoa, Gerente General, Hotel Management
Dear Miss. sheylaThank you very much for your comment and rating, they are very valuable to us.We hope to return soon, it will be a pleasure to serve you again.Josué SamayoaGeneral Manager
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
5 May 2024 by Josué Samayoa, Gerente General, Hotel Management
Estimado Sr. Julián,Muchas gracias por su calificación, es muy valiosa para nosotros.Nos alegra mucho que su estadía haya sido agradable, vuelva pronto, será un gusto poder servirle nuevamente.Josué SamayoaGerente General
by A verified traveler
Posted 4 Apr 2024
Very comfortable hotel. Very close to where I go to work. A lot of parking. Wallmart right in front.
Comment from Hotel Management
6 Apr 2024 by Josué Samayoa, Gerente General, Hotel Management
Dear Mr. Romeo,Thank you very much for sharing your experience with us, your rating is very valuable to us.We are very happy that your stay was pleasant, we hope to return soon, it will be a pleasure to serve you again.Josué SamayoaGeneral Manager
