Ratings based on 477 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
Excellent hotel and wonderful staff
Comment from Hotel Management
8 Apr 2024 by The direction Best Western Dijon Quetigny, Hotel Management
Dear Louise,Thank you for responding to our survey regarding your recent stay at our establishment.Your presence among us is very important, as are your comments.We are delighted that your experience at our establishment lived up to your expectations in terms of services and equipment.Strongly committed to customer satisfaction, we are delighted to know that the professionalism of our team has met your expectations.It is with great pleasure that we will welcome you again!Sincerely,The directionBest Western Dijon Quetigny
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
8 Apr 2024 by La Direction, Best Western Dijon-Quetigny, Hotel Management
Chère Amanda Faye,Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement.Votre présence parmi nous est très importante, tout comme vos commentaires.Nous sommes ravis que votre expérience au sein de notre établissement ait été à la hauteur de vos attentes en termes de services et d'équipements.Encore une fois, merci d'avoir pris le temps de répondre à notre enquête. Nous sommes sensibles à votre fidélité pour notre marque.C'est avec grand plaisir que nous vous accueillerons de nouveau !Cordialement,La DirectionBest Western Dijon Quetigny
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by The Direction, Hotel Management
Dear David,Thank you for responding to our survey regarding your recent stay at our establishment.Your presence among us is very important, as are your comments.We are delighted that your experience at our establishment lived up to your expectations in terms of services and equipment.It is with great pleasure that we will welcome you again!Sincerely,The directionBest Western Dijon Quetigny
by A verified traveler
Ticks all the boxes
Posted 18 Feb 2024 on HotelsJust a short stop back from the Alps but all good! Clean, friendly, and convenient!
Comment from Hotel Management
21 Feb 2024 by The Direction, Hotel Management
Dear DMaris,Thank you for responding to our survey regarding your recent stay at our establishment.Your presence among us is very important, as are your comments.We are delighted that your experience at our establishment lived up to your expectations in terms of services and equipment.Once again, thank you for taking the time to respond to our survey. We appreciate your loyalty to our brand.It is with great pleasure that we will welcome you again!Sincerely,The directionBest Western Dijon Quetigny
by A verified traveler
Family over night stay.
Posted 11 Feb 2024 on HotelsWe stayed here as a family of three on our way skiing and it was a brilliant stop.
Firstly the reception staff were amazing and helped me booked our car in the secure car park which is €10 but you can park outside for free but as we couldn't see any other english we thought would be more safer.
The hotel is really modern and the rooms are small but have everything you could need including a powerful shower.
Breakfast was yummy also.
Outside the hotel is lots of eating places and entertainment. We went to Holly diner which we didn't enjoy but you do get 15% discount for staying at the hotel.
We will be staying here again as was the perfect stop.
Comment from Hotel Management
13 Feb 2024 by The Direction, Best Western Dijon-Quetigny, Hotel Management
Dear Annabel,Thank you for responding to our survey regarding your recent stay at our establishment.Your presence among us is very important, as are your comments.We are delighted that your experience at our establishment lived up to your expectations in terms of services and equipment.Once again, thank you for taking the time to respond to our survey. We appreciate your loyalty to our brand.We hope to be able to see you again very soon and maintain this level of satisfaction.Sincerely,The directionBest Western Dijon Quetigny
by A verified traveler
Posted 13 Jan 2024
Excellent for an overnight on the way back up from the Alps. Close to motorway. Secure. Staff were brilliant. Perfect.
Comment from Hotel Management
16 Jan 2024 by The Direction, Best Western Dijon-Quetigny, Hotel Management
Dear Paul,Thank you for completing the survey regarding your recent stay at our property.Your opinion is very important to us and we value your feedback.We are delighted to see that you enjoyed your stay. Strongly committed to customer satisfaction, we are delighted to know that the professionalism of our team has met your expectations.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope you will come back and see us again soon.Yours sincerely,The DirectionBest Western Dijon Quetigny
by A verified traveler
Posted 7 Jan 2024 on Hotels
Bright and clean hotel, excellent breakfast service. On check out, staff seemed muddled, as mentioned the prepayment, then asked for full amount again ?
Comment from Hotel Management
11 Jan 2024 by The Direction, Best Western Dijon-Quetigny, Hotel Management
Dear Philip,Thank you for completing the survey regarding your recent stay at our property.Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve.We are delighted to see that you enjoyed your stay. We took into consideration your comment regarding the payment of your booking. Indeed, it was a prepayment. Sorry for the misunderstanding during the check-out. We would like to apologize for this.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope you will come back and see us again soon.Yours sincerely,Best Western Dijon-Quetigny
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by La Direction Best Western Dijon Quetigny, Hotel Management
Cher R,Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement.Votre présence parmi nous est très importante, tout comme vos commentaires.Nous sommes ravis que votre expérience au sein de notre établissement ait été à la hauteur de vos attentes en termes de services et d'équipements.Encore une fois, merci d'avoir pris le temps de répondre à notre enquête. Nous sommes sensibles à votre fidélité pour notre marque.C'est avec grand plaisir que nous vous accueillerons de nouveau !Cordialement,La DirectionBest Western Dijon Quetigny
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by La Direction Best Western Dijon Quetigny, Hotel Management
Chère Michelle,Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement.Votre présence parmi nous est très importante, tout comme vos commentaires.Nous sommes ravis que votre expérience au sein de notre établissement ait été à la hauteur de vos attentes en termes de services et d'équipements.Encore une fois, merci d'avoir pris le temps de répondre à notre enquête. Nous sommes sensibles à votre fidélité pour notre marque.C'est avec grand plaisir que nous vous accueillerons de nouveau !Cordialement,La DirectionBest Western Dijon Quetigny
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
16 Dec 2023 by La Direction Best Western Dijon Quetigny, Hotel Management
Chère Catalin,Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement.Votre présence parmi nous est très importante, tout comme vos commentaires.Nous sommes ravis que votre expérience au sein de notre établissement ait été à la hauteur de vos attentes en termes de services et d'équipements.Encore une fois, merci d'avoir pris le temps de répondre à notre enquête. Nous sommes sensibles à votre fidélité pour notre marque.C'est avec grand plaisir que nous vous accueillerons de nouveau !Cordialement,La DirectionBest Western Dijon Quetigny
