Ratings based on 330 Verified Reviews

4.5 out of 5
83% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Excelente lugar para estar en el centro de Querétaro
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024
3 out of 5
by A verified traveler

Posted 11 Jan 2024
This is a basic 3 star hotel. It does not offer any meals or food of any description. For example not even a vending machine. No tea/coffee machines in rooms, just a jug of coffee in reception area The staff were very good. Location right in city centre, easy walking distance to many tourist sites. In general, good value for money, but don't expect anything more than basic sleeping facilities only
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2023
4 out of 5
by A verified traveler

Posted 21 Oct 2023
The lack of hot water during our stay was a big disappointment. Management was unable to correct or explain it.
5 out of 5
by A verified traveler from Westerville

Posted 11 Oct 2023
Great value and perfect location
Comment from Hotel Management
12 Oct 2023 by Ricardo Marquez, Hotel Management
It is a pleasure for us to have had him as guests. We hope to receive you again and provide you with the best care in a next visit. May God bless you.
5 out of 5
by A verified traveler

Posted 17 Sep 2023 on Orbitz
Comment from Hotel Management
12 Oct 2023 by Ricardo Marquez, Hotel Management
It is a pleasure for us to have had him as guests. We hope to receive you again and provide you with the best care in a next visit. May God bless you.
4 out of 5
by A verified traveler

Posted 11 Sep 2023
Its getting remodel so some thi gs were old but very good customer service
Comment from Hotel Management
12 Oct 2023 by Ricardo Marquez, Hotel Management
It is a pleasure for us to have had him as guests. We hope to receive you again and provide you with the best care in a next visit. May God bless you.
5 out of 5
by A verified traveler

Posted 30 Jun 2023 on Orbitz
Nice and clean, quiet and walkable to dining and shopping, only con need AC in the rooms
Comment from Hotel Management
11 Jul 2023 by Leticia Lara, Hotel Management
It is a pleasure to have you with us. We look forward to your visit soon.
5 out of 5
by A verified traveler

Posted 21 Mar 2023
Hôtel très propre et très bien situé. Personnel extrêmement serviable. Nous recommandons cet hôtel sans réserve.
Comment from Hotel Management
21 Mar 2023 by Eduardo C, Hotel Management
We appreciate your comment, hope to serve you on another occasion.Thank You