Ratings based on 387 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 8 Jun 2024
How could anyone think it's OK to rent out, *IN THE MIDDLE OF A MEXICAN SUMMER HEATWAVE*, a room on a rooftop with no AC? I got there at midnight after a VERY long time travelling from Hong Kong, so it was too late to go looking for other hotels at that hour, but, even at midnight, it was still like an oven when I opened the door. It's a cement greenhouse. After an hour of having the doors and window open, the temperature barely changed, but every mosquito in the state if Querétaro was in my room. It was a horrible night, and I was barely able to sleep, even in the exhausted state I was in after travelling so long; I'm glad Expedia allowed me to cancel the second night I had booked for a refund, but I shouldn't have paid money for that horrible night that I stayed there -- if anything, I should be compensated for it. This hotel touts itself as being "green" or "eco-friendly" just because it doesn't have air-conditioning in the rooms. To rent out that rooftop room in a summer heatwave isn't green or eco-friendly: it's unconscionable and unethical.
by A verified traveler
Posted 28 May 2024
Buen lugar, barato y comodo
by A verified traveler from Los Angeles
Posted 25 Apr 2024
by A verified traveler
Posted 17 Mar 2024
II had recently knee surgery and they don’t have availability rooms in the first floor My knees feel so bad to many stars for the room I don’t want to return to this place
by A verified traveler
Posted 8 Mar 2024
I don’t get it, how Expedia can promote this property. Rooms has mold, unfinished electrical
Windows can not close, furniture is damaged floors are damaged
The bathroom in the second room they give us, is a box, without any ventilation
We reserved for 3 nights, and we stayed only one because we have no choice.
So far is the worst hotel we ever stayed
by A verified traveler
Posted 5 Mar 2024
by A verified traveler
Posted 19 Feb 2024
todo perfecto, solo a mi parecer la habitacion requeria un poco de mantenimiento, ya que en una de las esquinas se podia apreciar humedad, eso a la larga les podria provocar problemas de Moho.
Pero fuera de eso, excelente alojamiento,
by A verified traveler
Great location and price
Posted 17 Feb 2024 on HotelsGreat location and price in historic center. Very safe with 24/7 staff at front desk. Room was clean but a bit dark. It did not have electrical outlet in bathroom but had a common bathroom with outlet for hair dryer, straightener and shaver. Great value.
by A verified traveler
Posted 3 Feb 2024
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