Ratings based on 37 Verified Reviews

3.4 out of 5
3.6 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Aug 2022
I made this reservation for my father while he was on a travel, everything was nice, great view and excelent atention where his words , we have cero issues ussing the app , check in , check out
1 out of 5
by A verified traveler

BAIT AND SWITCH

Posted 16 Nov 2021 on Hotels
Terrible, gave me a "bait and switch". I reserved with Hotels.com for a standard room for $752 pesos/night. When I got there they told me there was no more standard rooms and gave me a King for $1,000 pesos. City was a super crouded, couldn't look around for another hotel. So, I bargained down to $900 pesos. He INSISTED ON CASH !!! No check-in no registration. I HAD A RESERVATION FOR $752 PESOS !! Room had no telefone, no outlets near bed, ceiling lights were not working.
1 out of 5
by A verified traveler

Posted 19 May 2024
No uno wifi, ni un teléfono para algún servicio, el encargado tardo como 30 min en llegar para darme una habitación que no fue ni la que reservé
5 out of 5
by A verified traveler

Posted 10 May 2024
Very cool
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Muy bueno
4 out of 5
by A verified traveler

Posted 31 Mar 2024
Muy buena opción para pasar un fin en familia o amigos. Muy céntrico de todos los restaurantes del pueblo de Bernal. Muy accesible en cuanto a precio.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2023
3 out of 5
by A verified traveler

Posted 29 Oct 2023
Lo malo: la habitación estaba muy sucia, habían muchos bichos muertos en el piso, un moco en la pared, la regadera en mal estado, las sábanas y cobijas estaban sucias. Lo bueno: la vista es muy bonita, la señora es amable, sí hay internet y agua caliente, está muy cerca del centro de Peña.
5 out of 5
by A verified traveler

Posted 25 Aug 2023
Todo me gusto y lo único que les pediría es que la televisión sí tenga buena señal