Ratings based on 986 Verified Reviews

4.1 out of 5
74% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Excelente
1 out of 5
by A verified traveler

Posted 26 May 2024
I was charged for 2 rooms. The staff was unable to help because I booked with Expedia. I will never stay here again
5 out of 5
by A verified traveler from Mexico

Posted 15 May 2024
Comment from Hotel Management
5 Jun 2024 by Hotel Misión Grand Juriquilla, Hotel Management
Buenas tardes señorita Lilia Nallely, agradecemos su comentario y nos complace saber que su estancia con nosotros fue agradable.Nos gustaría tenerle de nuevo muy pronto.Saludos
4 out of 5
by A verified traveler

Posted 4 May 2024
I like that they have ev charging stations. The hotel is ok but i think is a little bit expensive for what it is.
Comment from Hotel Management
11 May 2024 by Hotel Misión Grand Juriquilla, Hotel Management
Thank you very much for choosing us and letting us know that everything went very well during your stay. We look forward to seeing you soon!
3 out of 5
by A verified traveler

Posted 28 Apr 2024
Alfombras viejas le falta mantenimiento al hotel agua sin presión y falta de control de huéspedes estaban con una bocina en la alberca y bebiendo sin conteol
Comment from Hotel Management
11 May 2024 by Hotel Misión Grand Juriquilla, Hotel Management
Estimado Juan Carlos, agradecemos el tiempo que nos dedica al dejarnos sus comentarios, valoramos mucho su observación ya estamos revisando la implementación de mejoras. Esperamos que nos vuelva a visitar muy pronto.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Good service
Comment from Hotel Management
9 May 2024 by Hotel Misión Grand Juriquilla, Hotel Management
Good afternoon Miss Alejandra, we appreciate your comment and we are pleased to know that your stay with us was pleasant.We would like to have it again very soon.Greetings
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Property was very nice and clean
Comment from Hotel Management
22 Apr 2024 by Hotel Misión Grand Juriquilla, Hotel Management
Thank you very much for choosing us and letting us know that everything went very well during your stay. We look forward to seeing you soon!
3 out of 5
by A verified traveler

Posted 30 Mar 2024
Property was fully booked, probably they were a little short staffed. Carpets were dated, and in the room a bit dirty. Otherwise a good option.
Comment from Hotel Management
3 Apr 2024 by Hotel Misión Grand Juriquilla, Hotel Management
Good afternoon Mr. Luis Horacio, thank you very much for his visit and for sharing his comments with us, we hope to have you back at our Hotel very soon.
2 out of 5
by A verified traveler from Puyallup

Posted 19 Mar 2024
The pool is not taking care of and the bathrooms have mold
Comment from Hotel Management
21 Mar 2024 by Hotel Misión Grand Juriquilla, Hotel Management
Good afternoon Miss Tania, thank you very much for your visit and for sharing your comments, we are sorry that your experience was not the best, but we will work to improve those points that you mentioned. We hope you visit us again very soon
4 out of 5
by A verified traveler

Posted 4 Mar 2024
Conveniently located
Comment from Hotel Management
6 Mar 2024 by Hotel Misión Grand Juriquilla, Hotel Management
Good morning, we appreciate the time you take to leave us a comment and we hope to have you back at our Hotel very soon.