Ratings based on 243 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Poway
Posted 28 May 2024
The View was the reason we chose this hotel.
Room was ok, very simple,
Pool is mini and needs repair.
Restaurant was amazing!!!
Room form photos looks like it had a balcony however it is just a walkway that people pass in front of. The Door to the hotel room was a sliding glass door without a standard Handle and lock. For safety you had to leave your key in the lock while inside incase there was an emergency and you needed to exit quickly. It just made it complicated for one person to be inside with the door locked and another try to get back in.
Love the Wildlife at the hotel!! Vultures, parrots and monkeys!
The Hotel states it is walkable, however the street is very narrow and busy, didn't feel safe walking, Taxi fees added up.
Comment from Hotel Management
2 Jun 2024 by Fran, Hotel Management
Thank you for taking time to share your experience at mango moon.I am sorry to hear about the trouble with the door. When the hotel was built some 25years ago, the owner decided to capture as much ocean view as possible by placing a full glass sliding doors instead of small wooden doors.Because of that, you will have a full ocean view from your room but i also can understand what you mean by privacy and not having enough frame on the door to install a normal handles.We will continue searching for better options for more comfortable solutions.
by A verified traveler from Dallas
Posted 28 Apr 2024
Wonderful family operation, friendly, helpful staff, amazing view with lots of wildlife surrounding the hotel. From our door we spotted toucans, macaws, agouti, three types of monkeys, to mention a few. The owner is warm and welcoming. There is a delightful pool overlooking the jungle and ocean. We can’t imagine a lovelier place to stay. It is also very convenient to stores, a very natural beach, and restaurants. There is also a great highly rated Korean style restaurant on premises.
Comment from Hotel Management
2 Jun 2024 by Fran, Hotel Management
Thank you Jay for taking your time to share your review.I am happy to hear that you spent some down time at the hotel ground and saw all the wildlife that come to us everyday.Thank you so much for enjoying our food as well.
by A verified traveler
Posted 3 Apr 2024
Seeing monkeys and views were the highlights. Some repairs need to be made to the rooms and the room type we booked wasn't available when we were there.
by A verified traveler
Posted 31 Mar 2024
This place was great. Monkeys everywhere. Staff was amazing. Food was great. Room was large for our family however you could hear everyone around you. Walls are paper thin. Everything else about this place is excellent. For the price I would rent out rooms next to me for some privacy. This would be a great place for a large group or family retreat.
by A verified traveler
Posted 28 Mar 2024
Beautiful view and abundant wildlife! Loved it!!
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 26 Mar 2024
Very nice staff, went out of their way to accommodate our requests. Setting was beautiful. Meals were great.
by A verified traveler
Posted 21 Mar 2024
It is like being in the Jungle. The monkey's, and different kinds of birds where amazing. The ocean view and sunsets so beautiful.
Comment from Hotel Management
21 Mar 2024 by Fran, Hotel Management
Thank you Terrie for taking your time to share your review. I'm thrilled to hear that you enjoyed your stay with us and the jingle.Safe travels and hope to host you again in the future
by A verified traveler
Posted 14 Mar 2024 on Hotels
by A verified traveler
Posted 11 Mar 2024
Great place to see the monkeys in Costa Rica 🇨🇷
Comment from Hotel Management
15 Mar 2024 by Fran, Hotel Management
Thanks Joanne for sharing your thoughts with us!
