Ratings based on 259 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Clapham
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Ali Appelman , Hotel Manager, Hotel Management
Kia Ora Fareeha,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 10 May 2024
Middle of the shopping mall
Comment from Hotel Management
10 May 2024 by Ali, Hotel Management
Kia Ora Gurmeet,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 8 May 2024
Location was great, with a mountain view. Everything essential you need is all in 15 second walking distance. Sudima staff were very professional. Definitely coming back.
Comment from Hotel Management
10 May 2024 by Ali, Hotel Management
Kia Ora Dorn'ell,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 5 May 2024
Very new hotel. Close to the airport. With all facilities close by.
by A verified traveler
Posted 3 May 2024
Very handy for the airport. Lots of shops around the hotel and convenient car parking.
Comment from Hotel Management
3 May 2024 by Ali, Hotel Management
Kia Ora Melanie,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location and car parking to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 27 Apr 2024
The Sudima has over the top friendly, helpful staff and quite, clean, modern, updated rooms. It was very convenient for walking to shops and restaurants as well as a quick drive to the airport.
Comment from Hotel Management
28 Apr 2024 by Ali, Hotel Management
Kia Ora,Thank you for taking the time to share your feedback on your recent stay with us at Sudima Queenstown Five Mile. We greatly value your feedback and are pleased to hear that you found your overall experience to be good.I was delighted to hear that you enjoyed the friendly and helpful service from our staff, the cleanliness of our amenities, and the convenience of our location with free parking. I will pass on your kind feedback onto the team.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 26 Apr 2024
Stay was excellent. Breakfast spread was descent but it was exact same menu everyday for the 5 days of stay.
Comment from Hotel Management
26 Apr 2024 by Ali, Hotel Management
Kia Ora Vimal,Thank you for taking the time in offering your feedback on your recent stay with us at Sudima Queenstown Five Mile. Feedback is important to us as it allows us to improve our service for future guests.I am delighted you enjoyed your stay with us. I will pass on your words to the team.We look forward to welcoming you back to Sudima Five Mile soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 20 Apr 2024
A great place to stay, the staff where super friendly and helpful.
Comment from Hotel Management
20 Apr 2024 by Ali, Hotel Management
Kia Ora Naresh, Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with the super friendly and helpful hotel staffs.We are thrilled that our efforts were noticed and appreciated by you, I will ensure your feedback is passed onto the teamThank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 18 Apr 2024
Handy to shopping and mixe rooms with pkenty of doace and excellent bed
Comment from Hotel Management
18 Apr 2024 by Ali, Hotel Management
Kia Ora RaewynThank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 15 Apr 2024
Microwave , Plates , glasses not available in room
Comment from Hotel Management
16 Apr 2024 by Ali Appelman , Hotel Manager, Hotel Management
Kia Ora Varghese,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. I trust you had a pleasant stayOur 24/7 receptionist are more than happy to deliver the plates and glasses as it is upon request. Well noted on the microwave suggestion, it is with feedback like yours we can refine and improve our service in the future.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager
