Ratings based on 309 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Beautiful historic building. My room had a newly renovated bathroom and was very clean. Free continental breakfast was a nice touch.
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 27 Mar 2024
A handy stopover for the Wilderness Railway and nice food for dinner.
by A verified traveler
Posted 12 Feb 2024
Hotel had a lot of historical character and was in a great downtown location. We rate the hotel in part because of historical character.
by A verified traveler
Posted 30 Jan 2024 on Hotels
by A verified traveler
Posted 20 Jan 2024
Liked the building.
Didn't like having no curtain (hard to have that with no curtain rod) on window. Stayed two nights and complained both times to different staff to no avail.
Did like the breakfast. Lamb meal at $25 ran out so had to have an average (my medium rare steak turned out medium) steak meal at $44 which is expensive.
by A verified traveler
Posted 20 Jan 2024
by A verified traveler
Posted 18 Jan 2024 on Wotif
Quaint country hotel with a touch of nostalgia. Late check in was easy. My teenage daughter enjoyed seeing the original staircase and the display of old furniture, lounges, desk and typewriter etc. Enjoyed dinner and the complimentary continental breakfast in the dining room. The laminated placemat of the hotels history was a nice touch. Our room was adequate and the bathroom was recently renovated which was nice. Would have liked a pedestal fan as the room was a bit stuffy and the window rattled all night. Plus probably a little unsafe being on the second storey with no fly screen and as the door couldn’t be left open and the ceilings are high, the cool air outside didn’t have much affect. Did appreciate the large mugs for our tea/coffee and my daughter had her own space which was nice. Staff very accommodating and friendly. Conveniently next door to Queenstown train station for tourists which we also enjoyed the next day.
by A verified traveler
Posted 13 Jan 2024 on Wotif
The Empire carries so much history. The Blackwood balustrade is amazing.
There is such a feeling of majesty about the place.
.
by A verified traveler
Posted 13 Jan 2024 on Lastminute
