Ratings based on 142 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
17 Jun 2024 by L, Hotel Management
Thank you
by A verified traveler
Posted 20 May 2024
Easy walk to town. Nice fresh renovated property. Easy check in and out
Comment from Hotel Management
20 May 2024 by L, Hotel Management
Thanks for the review Mitch and I'm glad you both enjoyed your stay here with us! Thanks again and all the best
by A verified traveler
Posted 20 May 2024
Comfortable beds, spacious living area, great kitchen set up, warm, private, friendly host, short easy walk to town and bus stops.
Comment from Hotel Management
20 May 2024 by L, Hotel Management
Thanks for the lovely review Zoe I really appreciate it and it was nice to meet you both. All the best and take care. Cheers
by A verified traveler
Posted 5 Apr 2024
We had the budget accommodation but did not expect it to be dirty. There were cobwebs on the ceiling. The upgrades had not been done very well and the baseboards were grimy.
The long detailed email for our arrival made us feel that we had been naughty in not responding quicker when we had no internet on our travels. We are staying at 18 properties during our visit to New Zealand and this is the most disappointing so far.
Comment from Hotel Management
5 Apr 2024 by L, Hotel Management
Hi Gail thanks for your review and I apologise that our usually high standards were not met this time. We hire a professional cleaning company so the rooms should be very clean. Cobwebs can unfortunately happen over night while you are staying, or just before you arrive after we have done a room check. It is explained in our listing to contact the property 48hrs prior to arrival and we do send reminder emails so I apologise if you felt that way. Once we hit the quiet season in a few weeks time any maintenance that needs to be done will be done then. The room that you stayed in is our most used as it is our Budget Studio. Thanks again and all the best
by A verified traveler
Posted 1 Apr 2024
This place was fine. A bit dingy and run down. Tiny bathroom but nice shower. Tiny balcony without much of a view. Kitchen was well appointed. Beware the parking lot is tiny and requires some dicey parking skills. Weird old playground structures on the one little outdoor area lawn. But the location is nice - we walked to the market and to the base of gondola. Wouldn’t go back but the price was pretty reasonable for queenstown.
Comment from Hotel Management
2 Apr 2024 by L, Hotel Management
Gosh there really is no pleasing some people. You had lovely views of the local mountains from the balcony in a completely refurbished unit that was only undertaken a couple of years ago. Parking is perfectly fine for the average driver. Cheers
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
28 Apr 2024 by L, Hotel Management
Thank you
by A verified traveler
Posted 24 Mar 2024
We liked everything, view, facilities, cleanliness, comfortable bed, not one complaint
Comment from Hotel Management
25 Mar 2024 by L, Hotel Management
Thank you June, so great that you have appreciated all of the hard work we have put in, than you so much. Cheers
by A verified traveler
Posted 19 Mar 2024
We had a comfortable stay in Apartment 11 at the front right of the motel. The parking is tight and the driveway is steep but that said the size and amenities (washing machine, dishwasher, heated towel racks and large TV)in the apartment outweighed this. The outside of the motel needs some maintenance (stairs, laundry, bins) but overall our stay was good.
Comment from Hotel Management
22 Mar 2024 by L, Hotel Management
Thanks for the review Kathy
by A verified traveler
Hidden Gem, walking distance from everything
Posted 19 Mar 2024 on HotelsMade a last minute decision to stop in Queenstown and landed at a gem of spot. Nice-sized apartment with all the amenities. Perfect location; walking distance to everything. Wish I was staying longer, but will definitely look to stay here again in the future.
Comment from Hotel Management
20 Mar 2024 by L, Hotel Management
Thanks Matthew and it was nice to meet you. Cheers
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by L, Hotel Management
Thanks Jorge
