Ratings based on 989 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Brisbane.

Posted 28 May 2024
Great location on the lake,lovely view from our room, received a room upgrade for our anniversary. Much appreciated.
4 out of 5
by A verified traveler

Posted 26 May 2024
Good
5 out of 5
by A verified traveler

Posted 26 May 2024
Very efficient service. Great location to inner Queenstown.
4 out of 5
by A verified traveler

Posted 24 May 2024
Would have enjoyed using the hot tub/spa but all booked, more availability would be a nice amenity for this level of hotel
3 out of 5
by A verified traveler

Posted 23 May 2024
The rooms were in average condition and the food quality was average at best. The location of this Hotel is great and the staff are very friendly. Overall, I would recommend this Hotel.
5 out of 5
by A verified traveler

Posted 20 May 2024
Great stay!
5 out of 5
by A verified traveler

Posted 19 May 2024
We atayed here for a conference. Loved it. The room was so nice and the views fantastic
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
4 out of 5
by A verified traveler from Auckland

Posted 1 May 2024
Accessible to all Guests.
Comment from Hotel Management
3 May 2024 by Josh, Hotel Management
Hi Rodel, Thank you so much for the amazing review. We look forward to welcoming you back in the future.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Easy checkin n out service. Friendly staff all around
Comment from Hotel Management
3 May 2024 by Josh, Hotel Management
Hi Abdul, Thank you for the comments about the check in/out experience. I look forward sharing this with the staff you interacted with. We hope to see you again for another perfect experience.