Ratings based on 965 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from London

Posted 5 Jun 2024
Very lovely treed street near the university. Quiet and classy! Breakfast staff were awesome!!
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Esta fue nuestra segunda estancia en The Malone y disfrutamos el cuarto (dentro del hotel, las suites están en otro edificio). La ubicación es muy buena a unos cuantos minutos caminando de los jardines botánicos y el Ulster museum. El desayuno escaso, pero hay una zona pequeña de gluten free si es que lo necesitas
3 out of 5
by A verified traveler

Posted 2 Jun 2024
En esta ocasión nos dieron una suite tipo apartamento. Sin embargo esta en un edificio en frente del hotel. En este edificio las puerta se azotan constantemente y hacen mucho ruido y vibración. El estar en frente del hotel hace que no sientes que estás en un hotel, se siente como un Airbnb. Unos días después regresamos a un cuarto dentro del hotel y la experiencia fue completamente diferente y satisfactoria. Te recomiendo quedarte en cuarto normal y no en suite, es más económico y la experiencia mucho mejor. El estacionamiento está a espaldas del hotel y hay un acceso directo desde el estacionamiento (nosotros no la vimos y le dimos la vuelta a la cuadra hacia la entrada principal)
4 out of 5
by A verified traveler

Posted 2 Jun 2024
Really nice hotel ..only 20mins walk from the centre
4 out of 5
by A verified traveler

Posted 30 May 2024
I've stayed here before but the allocated room wasn't as good as previous. Additionally the room was extremely hot - it was difficult to sleep.
5 out of 5
by A verified traveler

Posted 29 May 2024
Excellent service throughout the hotel would definitely recommend to anyone.
4 out of 5
by A verified traveler

Posted 25 May 2024
Check in process needs some work. They were super strict on a 3pm checkin with 30 people in the foyer waiting for the time to clock over. Not a great experience. I don’t see why you wouldn’t put people in their rooms if they’re ready. It just makes sense.
3 out of 5
by A verified traveler

Posted 23 May 2024
Upon check in we were sent to the property across the street from the hotel. We would have preferred to be staying in the main hotel or at least to have been notified of this in advance.
4 out of 5
by A verified traveler

Posted 22 May 2024
The breakfast was excellent and the staff were very friendly. The suite was large but the sofa in the suite was quite stained.
4 out of 5
by A verified traveler

Posted 19 May 2024
Property on a main road busy road was fortunate to get parking Although parking is included