Ratings based on 3,324 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
The proximity to the airport
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 13 Jun 2024
Service was amazing
Maybe extend the breakfast till 10 ?
Comment from Hotel Management
13 Jun 2024 by Customer Service, Hotel Management
Kiearna,Thank you for your wonderful feedback about Comfort Inn JFK Airport! It's great to hear that the service exceeded your expectations. Your suggestion about breakfast hours is appreciated and will be considered. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 12 Jun 2024
Could not get to it, with all the road construction, accident, and maps (in car and on phone) leading us to dead ends and no hotel, we finally left the area and found a different hotel many miles away.
by A verified traveler
Posted 11 Jun 2024
I didn't like the fact that i couldn't get something to eat out of the breakfast area because everywhere was closed n i was leaving at 5 am.
Comment from Hotel Management
13 Jun 2024 by Customer Service, Hotel Management
Kenicia, thank you for sharing your feedback. The concern you raised will be shared with the team for review. The colleagues at Comfort Inn JFK Airport strive to provide a seamless guest experience, and your input is invaluable. We're looking forward to the opportunity to welcome you back for a better stay in the future.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Customer Service, Hotel Management
Reynold, thank you for sharing your feedback. We hope you had a pleasant stay and appreciate the constructive input. If there’s anything specific you’d like to share about your experience, we’d love to hear from you.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Customer Service, Hotel Management
Frankie, it is disappointing to hear that your experience did not meet expectations. Your feedback is essential to us, and we hope to have another opportunity to provide you with a better stay in the future.
by A verified traveler
Posted 10 Jun 2024
I liked the convenience of being near the airport and having the shuttle available. Breakfast is also a plus. I didn’t like that the neighborhood seemed unsafe and at night there was loud music and people partying outside my windoe
Comment from Hotel Management
11 Jun 2024 by Customer Service, Hotel Management
Nicole, thank you for sharing your experience at Comfort Inn JFK Airport. The hotel is glad you appreciated the convenient location and shuttle service. The hotel is also pleased that you enjoyed the breakfast. The hotel acknowledges your concern regarding the neighborhood and noise levels and assures you that guest comfort and safety are taken seriously. We hope to welcome you back soon.
by A verified traveler
Posted 10 Jun 2024
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Comment from Hotel Management
10 Jun 2024 by Customer Service, Hotel Management
PRATYUSH, thank you for sharing your experience at Comfort Inn JFK Airport. We are pleased that you had a pleasant stay with us. Our team members strive to provide a comfortable and welcoming environment for all our guests. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 10 Jun 2024
Great value for accommodations and a complimentary breakfast was included. Shuttle service was also helpful for accessing the airport and local metro services.
