Ratings based on 364 Verified Reviews

4.2 out of 5
76% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Feb 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2022 on Hotels
5 out of 5
by A verified traveler

Posted 20 Aug 2022 on Hotels
Penelope in particular was very friendly and helpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2022
3 out of 5
by A verified traveler from Kronach

Posted 19 Mar 2022
The beds were uncomfortable. I had to pay extra for parking, why?
Comment from Hotel Management
17 May 2022 by Sales Manager, Hotel Management
Hallo Klaus, danke für Ihr Feedback. Schade, dass Sie die Investition für einen beleuchteten, videoüberwachten und beschrankten Parkplatz als zu hoch empfinden. Bei Verfügbarkeit können Sie bei Ihrem nächsten Besuch gern am Abteigarten kostenfrei parken. Diese Fläche gehört allerdings nicht zu unserem Hotel. Bis bald im Best Western Hotel Schlossmühle in Quedlinburg.
5 out of 5
by A verified traveler

Nice hotel near the city center

Posted 20 Dec 2021 on Hotels
I has been very pleasant. Beautiful place, friendly staff. Carful, parking is 10€ per night, which can be avoided if you find a free spot around the hotel. The hotel is very close to the city center.
2 out of 5
by A verified traveler

Best Western Quedlinburg

Posted 5 Jul 2020 on Hotels
Our room was basic which was fine however there was a bad sewage smell from the toilet. Smell was so bad that we opted not to spend the night.
Comment from Hotel Management
5 Jul 2020 by Hotel Schlossmuehle, Hotel Management
Dear Keith, We are very sorry, for the smell and that you was not spending the night in our hotel. In the most cases there is a room changing possible. Maybe we will welcome you again in another room and wish you all the best. Stay healthy!
5 out of 5
by A verified traveler

Posted 25 Nov 2019 on Hotels
Wery good breakfast, sauna exellent and relax.
Comment from Hotel Management
3 Dec 2019 by Guest Relation, Hotel Management
Dear Sir or Madam, Thank you so much for your perfect evaluation. We are very happy about it and looking forward to your next stay in Best Western Hotel Schlossmühle in Quedlinburg.
4 out of 5
by A verified traveler

Posted 4 Sep 2019
Comment from Hotel Management
11 Sep 2019 by Guest Relation, Hotel Management
Wir bedanken uns für die Abgabe Ihrer so guten Bewertung und hoffen, wir können Sie bald einmal wieder im Best Western Hotel Schlossmühle in Quedlinburg begrüßen.