Ratings based on 1,110 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Clean
Comment from Hotel Management
10 May 2024 by Clément, customer service supervisor, Hotel Management
Dear Giuseppe Letizia, Thank you very much for this review. We are happy to know that you had a great experience at the Hôtel Château Laurier Québec. We hope to see you again soon.
by A verified traveler
Posted 28 Apr 2024
Old school , old world charm , every time I've visited old Quebec I've learned something new
Comment from Hotel Management
28 Apr 2024 by Clément, customer service supervisor, Hotel Management
Dear Roger J Landry, We would like to thank you for this feedback. The charm of the Hôtel Château Laurier Québec is unique and we are pleased to know that you appreciated it. We hope to welcome you again very soon.
by A verified traveler from niagara falls
Posted 23 Apr 2024
Outstanding service. Staff was both professional and courteous. Always had someone on staff who spoke English. Not much in the way of coffee.
Comment from Hotel Management
25 Apr 2024 by Clément, customer service supervisor, Hotel Management
Dear Graig Moriarity, We would like to thank you for this feedback. We are very happy to hear that you had an outstanding service. We take note of your commentary. Hopefully to have the chance to welcome you again.
by A verified traveler
Posted 18 Apr 2024
Best cost quality options!
Comment from Hotel Management
20 Apr 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Dear Eric Jose, We would like to thank you for taking the time to let this feedback. We are happy to hear that we had the best options in terms of cost and quality.
by A verified traveler from Pasadena
Posted 8 Apr 2024
Wish we could have stayed longer!!
Comment from Hotel Management
14 Apr 2024 by Clément, customer service supervisor, Hotel Management
Dear Kayla White, We would like to thank you for this review. We are very happy to hear that you had a great experience at the Hôtel Château Laurier Québec. We look forward to se you again soon.
by A verified traveler
Posted 30 Mar 2024
Very nice place
Comment from Hotel Management
31 Mar 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Dear Stefan, we wouldlike to thank you for your feedback, we are very happy to hear that you enjoyed your stay. Hopefully to have the chance to see you again.
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Clément, customer service supervisor, Hotel Management
Dear Chan Laval, We would like to thank you for this review. We are happy to see that you had a great experience. We hope to see you again.
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
8 Mar 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Cher François, Merci pour cette note. Nous sommes très heureux de savoir que votre séjour fut agréable. Nous espérons vous accueillir de nouveau dans notre hôtel.
by A verified traveler
Posted 6 Mar 2024
Excellent en tout point
Comment from Hotel Management
8 Mar 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Chère Manon, Merci beaucoup pour cette note, nous sommes vraiment contents de voir que vous avez eu un excellent séjour. Nous espérons avoir la chance de vous accueillir de nouveau.
by A verified traveler
Posted 5 Mar 2024
Everything was good just the bed wasn’t being enough for 2 people and under the blanked wasn’t clean enough
Comment from Hotel Management
15 Mar 2024 by Clément, customer service supervisor, Hotel Management
Dear Hassib Gul, We would like to thank you for taking the time to let this feedback. We have three types of bed size in our hotel, we would have been happy to change your room to make you more comfortable. We are sorry to hear that there was a mistake concerning the housekeeping. We will transfer this information to our housekeeping manager. We hope to have the chance to see you again.
