Ratings based on 163 Verified Reviews

3.9 out of 5
71% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Redmond

This traveler left a rating score only Posted 18 May 2024
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Very friendly staff
4 out of 5
by A verified traveler

Posted 25 Aug 2023
Good location...old hotel...
5 out of 5
by A verified traveler from Ahmedabad

Posted 20 Jul 2023
Good Clean and inside 2 restaurants and shopping area
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2023
4 out of 5
by A verified traveler

Good location

Posted 6 Jan 2020 on Hotels
Good location and cozy environment
Comment from Hotel Management
10 Jan 2020 by Guest Relations Team, Hotel Management
Thank you for taking the time to give us your most valued and much appreciated feedback. We are so pleased that the location worked out for you and it is always a pleasure to make it as comfortable for you as we can. We look forward to having you stay with us again.. We hope you choose to stay with us again. Warmest of Regards. Grand Regency, Qingdao Guest Relations Team
3 out of 5
by A verified traveler

Traditional styling with old world charm

Posted 5 Jan 2020 on Hotels
Traditional styling with old world charm. Foyer had great character. Good seafood buffet Swimming pool area needs to be cleaner. Reasonably good location Front desk spoke English
Comment from Hotel Management
10 Jan 2020 by Guest Relations Team, Hotel Management
Dear.DAVID. Thanks for taking the time to send us your feedback. Whilst we are pleased to see you enjoyed the restaurant and location, though sorry to hear that your stay didn't quite live up to a 10/10 experience. Please accept my apologies if you thought the Swimming pool area was not cleaned properly. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Take care, Grand Regency, Qingdao/Guest Relations Team
5 out of 5
by A verified traveler

Awesome

Posted 21 Dec 2019 on Hotels
The Assistant Manager Bella Huang was excellent and exceptionally efficient...so professional. Wonderful experience...my guest was extremely impressed.
Comment from Hotel Management
24 Dec 2019 by Guest relations team, Hotel Management
Thank you for the review, S.K. We are happy you have enjoyed your stay with us. It's wonderful to hear that Bella was able to provide you with the excellent experience we strive to provide all our guests. We hope your next stay is just around the corner! Warmest regards, Guest Relations GrandRegency,Qingdao
4 out of 5
by A verified traveler

Nice Hotel

Posted 9 Nov 2019 on Hotels
Service was good but one of the room was flooded and we have to change room. There is no air on in the room but they provide a fan. Quite satisfied overall while the condition can be better.
Comment from Hotel Management
15 Nov 2019 by Guest Relations Team, Hotel Management
Dear Booting. Thank you very much for choosing to stay with us in Grand Regency,Qingdao. We are pleased that you enjoyed your overall stay with us. However, We truly apologize for the inconvenience cause by our lack of AC.The government-operated central heating service has not started, so AC was not available. If your room is cold ,we will provide a heater, please feel free to contact our staff. We will share this with the appropriate individuals, and we are grateful for the feedback. Thank you for your patience, and we look forward to welcoming you back soon. Yours sincerely, Guest Relations Team/Grand Regency, Qingdao
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