Ratings based on 302 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Fantastic Airport Hotel
Posted 26 Jan 2024 on HotelsService was exceptional from the moment I checked in, to room service, to check out. I only wish that I was staying longer. I will absolutely stay here again.
by A verified traveler from Surra
Posted 5 Jan 2024
by A verified traveler
Posted 17 Nov 2023
by A verified traveler
Posted 9 Nov 2023 on Hotels
The first room we were in was too hot and since the air conditioner was off for the season we were given the option to move to another room away from the sun direction which made the temperature inside much cooler.
The breakfast bar was excellent offering a variety of options. The front desk helped us with all our needs.
Thank you
by A verified traveler
Posted 12 Oct 2023
The staff in the spa were not accommodating at all.
The breakfast buffet was the best thing about this hotel.
Comment from Hotel Management
25 Oct 2023 by Guest Relations, Hotel Management
Dear Thomae, Thank you for taking the time to write about your experience. We appreciate your positive feedback about our breakfast buffet. On the other hand, we regret to hear that the performance of our staff at the spa fell short of your expectations. I would like to reassure you that we have noted your comment. I really hope we will have more opportunities to assist you in the future and regain your confidence. Thank you for choosing to stay at Hotel Nikopolis.Best regards, Thalia SymeonidouGuest Relations
by A verified traveler from greenwich
Posted 10 Oct 2023
Amazing hotel and great stuff !
Highly recommend!
Comment from Hotel Management
25 Oct 2023 by T.S, Hotel Management
Dear Ariadni, Thank you for taking the time to share your feedback about your recent stay. We are delighted you enjoyed your stay and found our staff and the services provided extremely satisfying. We all look forward to having you back, next time you visit Thessaloniki. With best regards, Thalia SymeonidouGuest Relations
by A verified traveler
Posted 7 Oct 2023
Elias the bellman...excellent.. this property is overrated, and I cannot absolutely believe that this has been rated a five star property… The hospitality that Greece is known for its not here.
The Dome Restaurant is trying to act like a Michelin restaurant with an unappealing menu… Not one simple thing was found for weary travelers… The next day they informed us that there was a barcode for the room service menu… Unfortunately, it was under the phone! No guest services menu in the room… A room in need of refurbishment… Carpeting that has seams coming apart the hotel is tired… It takes more than an oversized pool to make a five-star hotel… I would suggest that management start with the women in the lounge and the waitress in the dining room that couldn't be bothered and left us sitting for 28 minutes after our meal just waiting for a check… It was not busy. The restaurant was cavernous, but had no problem, entertaining loud groups of people till 3 AM in a courtyard setting with a giant pool that echoed every sound, yes, our doors were closed and the air conditioning was on high grossly overrated… We left after one night on a two night prepaid reservation to find hospitality and clean, comfortable room at half the price with no attitude,.
Not a five star property by any means.
by A verified traveler
Posted 13 Sep 2023
by A verified traveler from Western Springs
Posted 25 Jul 2023
The staff was absolutely professional and we're definitely people that should have been in the hospitality industry. Great job to management on hiring appropriate people to work in a Hospitality environment. It is not going unrecognized. Keep up the good work.
by A verified traveler
Posted 17 Jul 2023 on Hotels
