Ratings based on 54 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2021 on Hotels
by A verified traveler
Posted 5 Jan 2020
The location is great, just 5 minutes walk to Phoenix Ski Resort. The owner and the staff are very nice and kind. They always offered local snacks and other services to us. The apartment is clean and equipped with a kitchen and necessary kitchenware (i.e. rice cooker, microwave, kettle, pans, pots, dishes, spoons, folks etc.). The hospitality at this hotel is 10 out of 10, especially, care and kindness of the staff.
Comment from Hotel Management
6 Jan 2020 by Manager. JADEN, Hotel Management
Good morning ~ Ski_lover
Thank you for visiting Korea White Cabin.
Having a very relaxing time in your White Cabin will make you feel better.
Thank you again for bringing a good feeling.
If you have a chance next time, I hope to see you again.
White winter. I wish you always happy.
Thank you very much.
Best Regards,
by A verified traveler
Posted 28 Dec 2018
Comment from Hotel Management
2 Jan 2019 by Jaden, Hotel Management
Good morning.Thank you for having a good time while staying at White Cabins.Since you are in the ski area, did you ski?It would be hard and difficult, but I hope you had a good time.I can not name you anonymously, but I will share it with good news for White Cabin workers.Always have a happy day.Thank you very much.Best regards,Jaden
by A verified traveler
Memorable stay
Posted 27 Dec 2018 on HotelsStaying in white cabin was absolutely fantastic. Room has what we need and more importantly, it is clean. Service was great and I truly enjoyed our 3 night stay there.
May not be the five star type of accommodation but made it up with fantastic service. Breakfast was a nice touch especially during winter time, simple but good enough for us and the service by the breakfast crew, Thai rest, was impeccable, like White Cabin.
There is also a popular Korean rest just next door which we recommend.
Alex and Louis kindly helped with the ski bookings, which saved us a little. Overall, we will stay here again
Comment from Hotel Management
30 Dec 2018 by Manager, Jaden, Hotel Management
Good morning. Knonymous
Are you going to your country by now?
Winter in Korea would have been a little bit more cold than that, did not you catch a cold?
Thank you very much for your good points during your stay.This is not a large and good hotel,We will continue to try to be a cleaner and more comfortable white cabin.
I will pass on your review to Luis and Alex.Thank you for your good writing.
I hope to see you again.Always be happy.
Thank you very much.
Best regards,
Jaden
by A verified traveler
Posted 24 Dec 2018
Very homely stay. All the staffs have been very helpful and friendly. We will return to stay if we visit Pyeongchang again.
Comment from Hotel Management
29 Dec 2018 by Maneger Jaden, Hotel Management
Good Afternoon. Anonymous.Are you returning to your country now?It would have been a lot cold here, thank you for having a great time during your stay.If you come to the ski resort in Korea any time, I hope to see you again.Here is where the 2018 Winter Olympics took place! Phoenix ski resort ...Thank you very much.Hope to see you again ....
by A verified traveler
Posted 23 Dec 2018
Nice and comfortable family friendly hotel,staffs are very friendly and helpful. We will love to stay here again next time when come for ski in Pyeongchang
Comment from Hotel Management
27 Dec 2018 by Manager Jaden, Hotel Management
Dear. Anontmous ~I hope you enjoyed your time in Korea.I would like to thank the praise for our staff during my stay at White Cabins.I will be a white cabin who can always stay friendly and comfortable.I hope to see you again in the winter of Korea.I hope that your home will always be full of happiness.Thank you for your good writing.
by A verified traveler
Amazing winter stay
Posted 22 Dec 2018 on HotelsIt is amazing with the services of the staff and the boss. We almost burn their kettle and called the receptionist for help. First they concern about our safety instead of the problem. We really feel so warm. The ski rental just opposite with coach is great and good service.
The bbq next to it is superb..
Comment from Hotel Management
27 Dec 2018 by Manager, Jaden, Hotel Management
Good Afternoon. Tracy.It was nice to meet your family.And thank you for having a great time while staying at White Cabins.You were surprised because of the kettle incident?Nevertheless, thanks for your good writing.Everyone in your family was happy to see their happy faces.Always be happy.And if you have a chance, I hope to see you again.
by A verified traveler
Posted 19 Dec 2018
Wonderful stay. White Cabin is very convenient and is 5 mins walking distance to Phoenix Ski Resort. Close to restaurants and convenient shop. Suitable for fmly as you are able to do some light cooking. Owner of the hotel is very friendly and go an extra mile to make sure your needs are met and you have a great stay. You can also rent your ski gears opposite the hotel with a high discounted rate as compared to renting fr ski resort itself. The rental shop will fetch you to the ski resort and once you are done with the ski you can arrange for them to pick you up.
Owner allowed us for a slighter later check out as we were having quite a lot of luggage. As it was rather inconvenient for us to take a shuttle from Ski Resort to KTX and we decided to take a cab. Owner offered to send us to train station with just a small sum. All all his help rendered we offered to pay him the fare equivalent to a cab fare if we have taken a cab. He was reluctant and insisted that just a small fee will do as a gesture of appreciation. We were so touched by his sincere and kind service towards his guests to make our stay so warm and memorable one. We love the cabin and will come back again. Highly recommended to fmly. Thank you !!
Comment from Hotel Management
22 Dec 2018 by Best regards, Jaden, Hotel Management
Good morning ~ KateDid you return well?I hope you enjoyed your time in Korea.Thank you very much for your good work.We are happy to have a pleasant and relaxing time while staying at White Cabins.Your happy family is always healthy.If you have a chance, I hope to see you again next time.Have a nice day.Thank you very much.
Recommended
for Everyoneby A verified traveler from Carlisle, PA
Fantastic staff and service
Posted 12 Feb 2018 on OrbitzPhilip, at the front desk, spoke fluent English. He was so helpful in arranging our pick up, late hour check in, extra amenities, and shuttle ride to the Pheonix venue for our group of 8. Good free breakfast and excellent overall experience.
Comment from Hotel Management
17 Feb 2018 by Jung Jae Lee, Hotel Management
Thank you for your kind reply Ms.Sarah. It is good to hear that your family had a great time during your stay at White Cabin. Hope you have a great day, thank you :)
by Luke
Stay at White Cabin
Posted 8 Jan 2018 on HotelsI booked for 3 person. Unfortunately, the 3rd person sleeps on the futon on the floor. However, the floor was heated, and it was really hot sleeping on the floor. However, the breakfast buffet was not too bad. Good thing is that there was someone who spoke English.
Comment from Hotel Management
17 Feb 2018 by Jung Jae Lee, Hotel Management
Thank you for your review Mr.Luke. We are sorry with inconvenience during your stay at White Cabin. Hope you have a great day :)
