Ratings based on 966 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Surprise
Posted 8 Apr 2024
Town and amenities are limited seasonally and the attractions were all closed
Comment from Hotel Management
2 May 2024 by Phoenix Park, Hotel Management
Thank you very much for visiting Phoenix Park.We hope that your time at Phoenix Park was filled with only happy memories.We will do our best to serve you with better services and facilities.We hope you will visit Phoenix Park again.Thank you.
by A verified traveler
Posted 19 Feb 2024
Overall is a good place to visit.
Comment from Hotel Management
22 Feb 2024 by Phoenix Park, Hotel Management
Thank you very much for visiting Phoenix Park.We hope that your time at Phoenix Park was filled with only happy memories.We will do our best to serve you with better services and facilities.We hope you will visit Phoenix Park again.Thank you.
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by 휘닉스 파크, Hotel Management
휘닉스 파크를 방문해 주셔서 정말 감사합니다.더 나은 서비스와 시설로 모실 수 있도록 항상 노력하겠습니다.사계절이 아름다운 휘닉스 파크에서 다시 뵙길 바랍니다.감사합니다.
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by 휘닉스 파크, Hotel Management
휘닉스파크를 방문해주셔서 정말 감사합니다.부족한 부분에 대해 개선 하여 더 나은 서비스와 시설로 모실 수 있도록 항상 노력하겠습니다.사계절이 아름다운 휘닉스파크에서 다시 뵙길 바랍니다.감사합니다.
by A verified traveler
Posted 14 Feb 2024
Transport convenient. Snow park and water park are good.
Comment from Hotel Management
15 Feb 2024 by Phoenix Park, Hotel Management
hank you very much for visiting Phoenix Park.We hope that your time at Phoenix Park was filled with only happy memories.We will do our best to serve you with better services and facilities.We hope you will visit Phoenix Park again.Thank you.
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by Phoenix Park, Hotel Management
Thank you very much for visiting Phoenix Park.We hope that your time at Phoenix Park was filled with only happy memories.We will do our best to serve you with better services and facilities.We hope you will visit Phoenix Park again.Thank you.
by A verified traveler
Posted 12 Feb 2024 on Hotels
by A verified traveler
Posted 12 Feb 2024
Can’t beat the location, but for the price, the Sky condo rooms are not very gracious. Stained cushions, no bath-sized towels, over subscribed staff and the slowest elevators on the planet. But. It’s close to the slopes!
Comment from Hotel Management
15 Feb 2024 by Phoenix Park, Hotel Management
Thank you for giving us your precious time to visit Phoenix Park.We will try to improve on the lacking parts.We hope you will visit Phoenix Park again.Thank you.
by A verified traveler
Poor public sanitary
Posted 2 Feb 2024 on HotelsNothing impressive. Just average or below. The room wasnt clean. We could see the food particles from the previous guests and the floor was sticky. The house keeper threw our shver, tooth brush and tooth paste away. We made a report and they brought them back to us. I assumed they found them from the garage bag. We had to explain why we neeed to get new ones. They were back to us with the new ones. Well....those were sanitary items. No one wants to use the items that were thrown into the garbage bag??? I didnt need to convince them why i was to get the new ones. Butbi had to.
Comment from Hotel Management
8 Feb 2024 by Phoenix Park, Hotel Management
Thank you for giving us your precious time to visit Phoenix Park.We will try to improve on the lacking parts.We hope you will visit Phoenix Park again.Thank you.
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
10 Jan 2024 by 휘닉스 파크, Hotel Management
휘닉스 파크를 방문해 주셔서 정말 감사합니다.더 나은 서비스와 시설로 모실 수 있도록 항상 노력하겠습니다.사계절이 아름다운 휘닉스 파크에서 다시 뵙길 바랍니다.감사합니다.
