Ratings based on 7 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2019 on Hotels
not hot water pool and one of the beds was broken
Comment from Hotel Management
16 Jan 2020 by FlordeCanela, Hotel Management
Gracias por su comentario. Nos será muy útil para mejorar. Bendiciones.
by A verified traveler
Posted 23 Jul 2019
The location and design and decor were fitting to being in the Oriente in Ecuador. The pool was a fantastic addition. Service was helpful and friendly. Food good. A woman named Lorena at the front desk helped us tremendously. She’s the best.
Comment from Hotel Management
24 Jul 2019 by lorena, Hotel Management
Dear Customer;
I hope that your stay in our hosteria has been to your liking, it is a pleasure to attend you.
Best Regards
by A verified traveler
solo falto una pelicula para la noche
Posted 2 Jan 2020 on Hotelsme encanto el lugar todo espectacular, pero hace falta televisioncon canales o peliculas
Comment from Hotel Management
16 Jan 2020 by FlordeCanela, Hotel Management
Nos alegra que le haya encantado.. seguiremos trabajando.. Gracias
by A verified traveler
Påstod at den ene booking ikke fandtes
Posted 22 Dec 2019 on HotelsJeg havde fået en bekræftelse på min bestilling og der stod at den var garanteret, men da vi kom frem sagde receptionisten at hun kun kunne se det værelse som var bestilt i min datters navn, ikke to værelser!!! Alt
var fuldt booket så vi kunne ikke sove der alle fire. Vi endte derfor med at få værelser på nabohotellet - Jardin de Relax - som dog var lidt dyrere men godt. Men Flor de Canela kan jeg bestemt ikke anbefale.
by A verified traveler
Posted 18 Sep 2019 on Hotels
by A verified traveler
Posted 11 Mar 2019
Si me gusto todo en el establecimiento. No hobo nada que no me guste
Comment from Hotel Management
17 Mar 2019 by FlorCanela, Hotel Management
Muchas gracias trabajamos para la satisfacción de nuestros clientes.
by A verified traveler
Posted 5 Mar 2019 on Hotels
Comment from Hotel Management
14 Mar 2019 by FlorCanela, Hotel Management
Thanks a lot for visiting us and your great review
