Ratings based on 93 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Large spacious room. TV didnt work. Not enough pillows.
Comment from Hotel Management
13 May 2024 by Management, Hotel Management
Thank you for the review, sorry the tv wasnt working, next time come to reception if you need more pillows so we can help you.
by A verified traveler
Posted 10 May 2024
Andrew was very helpful especially with our check in being after hours.Thank you Andrew
Comment from Hotel Management
13 May 2024 by Andrew, Hotel Management
Thank you for the review much appreciated, lets hope we see you again some time soon.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Management, Hotel Management
Sorry you had a poor stay with us
by A verified traveler
Posted 21 Apr 2024
Excellent accommodation with all facilities.
Comment from Hotel Management
21 Apr 2024 by Hotel Management, Hotel Management
Thank you for the review. We hope you have safe travels and please tell your friends.
by A verified traveler
Posted 5 Apr 2024
We liked the convenience of being near the centre of the town. The price reflected that the hotel is undergoing refurbishment.
We did not like not being told where the kitchen was, so didnt find the microwave or fridge etc . The corridor is poorly lit so we didnt see it until the morning we left.
It was a bit noisy, with train, main road traffic, and fire sirens. but once we were asleep it didnt bother us.
Comment from Hotel Management
8 Apr 2024 by Management, Hotel Management
Thank you for the review, I am sorry you didnt find the kitchen, because we have upstairs in the main corridors. Fire sirens and road noise we cant predict or stop it.
by A verified traveler
Posted 1 Apr 2024
This property was clean and had everything I could need, behind a locked door. The only problem with it was I felt like I was in a resident evil movie. Would I stay again ? Yes I would
Comment from Hotel Management
2 Apr 2024 by Management, Hotel Management
Thanks for the review, it is a very old building and has loads of stories to tell.
by A verified traveler
Posted 31 Mar 2024
I read previous stay reviews and the hotel management responses warning that you get what you pay for with this price — but the property and room I had was not fit for adage inhabitstion — right down to the cigarette burns on the bed cover and windows that did not close - small space heater - extreme dirty room and closet — lights did not work in the reading room - left after one night - sorry place was just not acceptable at any cost
Comment from Hotel Management
31 Mar 2024 by Management, Hotel Management
Thanks for the review, We are sorry you weren't happy with your stay,The window does close, you just have to flip the latch on the bottom of the window. The heater definitely very small, but there should have been a spare blanket in the closet (If not you could have come to reception and asked for one)Please understand that this hotel is very old and you cannot expect 5 star rooms.
by A verified traveler
Posted 24 Mar 2024
Old but clean
Comment from Hotel Management
25 Mar 2024 by Manager,, Hotel Management
Thank you for the review.
by A verified traveler
Posted 18 Mar 2024
U
Comment from Hotel Management
22 Mar 2024 by Manager, Hotel Management
Thank you
by A verified traveler
Posted 8 Feb 2024
The property is in need of a total renovation. Verything is old.
Comment from Hotel Management
8 Feb 2024 by manager, Hotel Management
Thank you for the review, but the prices for rooms are fair due to the condition, You booked because of the price i am sure of that.
