Ratings based on 154 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Dirt and debris under beds. Low water pressure in shower. Surfaces not clean. No coffee.
by A verified traveler from Oakville
Posted 21 May 2024
The pool was not close, no coffee maker in the room, the WiFi didn’t work (staff gave us a different network though which worked) and the walls were pretty patched up. Walls are thin, we woke up from the noise of a couple fighting loudly.
by A verified traveler
Posted 17 Sep 2023
Very quiet. Good location.
by A verified traveler
Posted 13 Sep 2023
It was ok, nothing special, no one to greet you for check in or say good bye for check out, everything done over the phone. no one to ask questions for help, had no where to park golf cart. 1 light burned out, 2 people in room only one chair to sit on.It was just ok.
by A verified traveler
Limited Wi-Fi
Posted 21 Aug 2023 on HotelsLimited Wi-Fi
Comment from Hotel Management
1 Sep 2023 by pibbelly, Hotel Management
Thank you for reviewing our stay
by A verified traveler
Tight Quarters
Posted 1 Aug 2023 on HotelsThe floor was filthy, and the room was very small.
Comment from Hotel Management
12 Aug 2023 by pibkelly, Hotel Management
I will look into the floor issue.
by A verified traveler
Posted 26 Jul 2023
Close to everything
Comment from Hotel Management
12 Aug 2023 by pibkelly, Hotel Management
Thank you for the great rating and staying with us
by A verified traveler
Posted 26 Jul 2023
Comment from Hotel Management
12 Aug 2023 by pibkelly, Hotel Management
thank you for staying with us.
by A verified traveler
Posted 23 Jul 2023 on Hotels
disappointing that we arrived at 5:10 pm and the office was closed....we had to stand out side in the pouring rain to call to get into our room and them to find there was no power.
Other places near by had power so not sure what was going on.
Mattress's are terrible. You will roll right off the side of the bed.
Comment from Hotel Management
12 Aug 2023 by pibkelly, Hotel Management
sorry the island is fed by 3 power lines under the lake from the mainland so if one them goes that area of the island is effected. We closed the office since it did not have power to check people in and our other location which is on the door did to help guests.
by A verified traveler
Rearrang the rooms
Posted 16 Jul 2023 on HotelsRooms could’ve been cleaner bed too close to the air conditioner the person on the outside froze then heated, frozen and heated
Comment from Hotel Management
17 Jul 2023 by pibkelly, Hotel Management
Thank you for the feedback we will look into this.
